Lauren Hemmings
Summary
Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Shift Lead
Dutch Bros
03.2020 - Current
- Delivered high-quality customer service to promote company's culture, values, and mission.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Increased shift productivity by setting clear expectations and providing consistent guidance on job responsibilities.
Shift Lead
Three Ladies Cafe
01.2023 - 08.2023
- Greeted and accommodated guests, building positive experience from first interaction.
- Prepared and served food and beverages to customers.
- Followed all health and safety regulations for the kitchen and ensured a clean and sanitary work environment.
Cashier
Taco Bell
01.2019 - 02.2020
- Provided excellent customer service by greeting customers and offering assistance.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Reduced wait times by quickly completing customer orders and coordinating with kitchen staff for timely food preparation.
Education
Bachelor of Arts - Sociology
University Of California, Davis
Davis, California06.2023
Associate of Arts - Sociology
Cosumnes River College
Sacramento, California05.2021
Skills
- Team Player
- Solid Problem Solver
- Exceptional Customer Service
- Dependable & Timely
Internship
The Sacramento Public Library Social Work Internship Program gives students the opportunity to learn how to assist library patrons in navigating resources and overcoming obstacles through referrals to community agencies. As a student intern, I was trained coordinate with library staff members to connect patrons to needed resources.
Extracurricular Activities
Radio Show Host: KDVS Davis 90.3 FM (Fall 2023-Spring 2024)
- Hosted a music radio show: planned, prepared, and presented engaging and entertaining music content for a designated time slot.
- Captivated listeners through engaging dialogue and introductions.
- Curated playlists and music selection: carefully selected and arranged a diverse range of music tracks to suit the target audience's preferences, ensuring a seamless and enjoyable listening experience.
Certification
Food Handler's Certificate
References
Justine Busse, Dutch Bros, Manager
- (209) 712-6879
- jbusse2297@gmail.com
Sam Singh, Dutch Bros, Assistant Manager
- (916) 519-3338
- ss99682012@gmail.com
Maria Montano, SPL Social Work Internship Coordinator
- (530) 412-1955
Timeline
Shift Lead
Three Ladies Cafe
01.2023 - 08.2023
Shift Lead
Dutch Bros
03.2020 - Current
Cashier
Taco Bell
01.2019 - 02.2020
Bachelor of Arts - Sociology
University Of California, Davis
Associate of Arts - Sociology
Cosumnes River College