Lauren Hendry
Zelienople,PA
Summary
Executive Events Manager with a proven track record in meticulously planning, executing, and overseeing a wide range of events. Adept at detail-oriented event management, networking, sales, and fostering strong interdepartmental collaborations. Seeking to leverage expertise in creating memorable experiences and exceeding client expectations in a dynamic and fast-paced environment.
Overview
6
6
years of professional experience
Work History
Executive Events Manager
The Oaklander Hotel
01.2022 - Current
- Spearheaded meticulous detailing of event orders, ensuring seamless execution and client satisfaction.
- Successfully hosted an average of thirty events per month, demonstrating efficient event management and organizational skills.
- Conducted comprehensive site tours, providing clients with in-depth insights and recommendations tailored to their event needs.
- Facilitated weekly meetings with various departments to coordinate event logistics, ensuring smooth communication and collaboration.
- Actively participated in networking events to expand industry connections and foster new business opportunities.
- Implemented short-term sales strategies, resulting in increased event bookings and revenue generation.
Event Specialist
Marriott International
11.2017 - 11.2021
- Enhanced attendee experience by meticulously planning and executing event logistics.
- Collaborated with cross-functional teams to deliver memorable events that met organizational goals.
- Implemented creative solutions when faced with unexpected challenges or obstacles throughout various stages of an entire event''s life cycle.
Service Director
Dignity Memorial
01.2020 - 09.2021
- Improved customer satisfaction by implementing efficient service processes and streamlining communication channels.
- Led a team of service professionals, providing mentorship and guidance to enhance performance and achieve objectives.
- Ensured compliance with industry regulations and standards, maintaining a safe working environment for staff and customers alike.
Education
Associate of Science - Mortuary Science
Cypress College
Cypress, CA05.2021
Bachelor of Science - Marketing
California State University, Long Beach
Long Beach, CA12.2014
Skills
- Data Analysis
- Event Billing
- Post-event Analysis
- Cross-functional Teams Leadership
- Event Sales
- Microsoft Office
- Team Management
- Hospitality Expertise
- Team mentorship
- Guest Relations
Websites
Timeline
Executive Events Manager
The Oaklander Hotel
01.2022 - Current
Service Director
Dignity Memorial
01.2020 - 09.2021
Event Specialist
Marriott International
11.2017 - 11.2021
Associate of Science - Mortuary Science
Cypress College
Bachelor of Science - Marketing
California State University, Long Beach