Lauren Henner-Woods
Arlington Heights,Illinois
Summary
Dynamic and compassionate professional with a diverse background spanning healthcare, beauty, and customer service. Excelled at Lutheran Home Assisted Living Hearthstone by delivering personalized care and support. Demonstrates exceptional time management and communication skills, significantly enhancing client satisfaction and team efficiency. Proven track record in improving operational outcomes and fostering positive environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
CNA
Lutheran Home Assisted Living Hearthstone
01.2024 - Current
- Communicated effectively with healthcare team to coordinate patient care plans.
- Assisted patients with daily living activities, promoting independence and dignity.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
Beauty Associate
Ulta Beauty Inc.
01.2022 - 08.2022
- Enhanced client satisfaction by providing personalized beauty consultations and product recommendations.
- Increased average transaction value by suggesting complementary products during checkout process.
- Optimized store layout according to visual merchandising guidelines, resulting in improved product visibility and accessibility.
- Contributed to social media marketing efforts by creating engaging content that showcased products' features.
Hostess
Fox and Turtle
05.2022 - 01.2023
- Managed guest seating by coordinating reservations and optimizing table turnover.
- Provided exceptional customer service by anticipating guest needs and ensuring satisfaction.
- Increased guest retention with friendly interactions and personalized service.
- Strengthened teamwork capabilities by collaborating closely with front-of-house and back-of-house staff.
Cashier
Tropical Smoothie
01.2019 - 10.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
BSN - Nursing
Loyola University of Chicago
Chicago, IL05-2027
Skills
- Time management
- Compassion and empathy
- Organization skills
- Verbal and written communication
- Customer/Client relations
- Professional demeanor
- Problem-solving
- Attention to detail
Certification
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
Languages
English
Native or Bilingual
Spanish
Professional Working
Interests
- Passionate about balancing physical health with mental and emotional wellness
- Medical Aesthetics and providing patient satisfaction
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Makeup and Cosmetics
- Embracing outdoor adventures such as scuba diving and snorkeling
Timeline
CNA
Lutheran Home Assisted Living Hearthstone
01.2024 - Current
Hostess
Fox and Turtle
05.2022 - 01.2023
Beauty Associate
Ulta Beauty Inc.
01.2022 - 08.2022
Cashier
Tropical Smoothie
01.2019 - 10.2021
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
BSN - Nursing
Loyola University of Chicago
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