Lauren Henson

Worked at the East Cobb location in Marietta, GA, from June - August 2018, and the Downtown Atlanta location from May 2019 - March 2020.

• Greeted and sat customers while creating a warm and positive impression of the restaurant.
• Maintained constant communication between management and all other employees to provide smooth operations in a high-volume environment.
• Managed in-person and telephone guest inquiries, customer service requests and reservation bookings using OpenTable.
• Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.
• Trained new hosts and servers