Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lauren Hernanadez

Burbank,CA

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

3
3
years of professional experience

Work History

Assistant Manager of Womans Soberliving

Michelle More
Pasadena, CA
01.2011 - 04.2014
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Ensured compliance with safety regulations and company policies.
  • Managed customer service inquiries and complaints in a timely manner.
  • Communicated regularly with customers to gain insights into their needs.

Education

GED -

Burbank Adult School
Burbank, CA
03-2020

Skills

  • Overseeing daily operations ensuring rules are followed,managing conflicts,and providing emotional support for residentsAnd offerd a compassionate ear Made sure the woman got to and from there appointments,maintained a clean and positive environment

Timeline

Assistant Manager of Womans Soberliving

Michelle More
01.2011 - 04.2014

GED -

Burbank Adult School
Lauren Hernanadez