Lauren Hernandez

- Provided excellent customer service and personalized product recommendations.
- Assisted customers on the sales floor and supported a positive shopping experience.
- Operated POS system and accurately handled cash and card transactions.
- Processed purchases, returns, exchanges, and customer inquiries.
- Maintained sales floor organization, cleanliness, and visual presentation.
- Restocked merchandise and maintained organized inventory levels.
- Replenished products and ensured shelves and displays were fully stocked.
- Engaged with customers to understand their needs and recommend products.
- Supported promotional campaigns, sales, and product launches.
- Worked collaboratively with team members in a fast-paced retail environment.
- Assisted with shipment processing, product organization, and backroom tasks.
- multitasking, sales, and time-management skills.

- Provided friendly, efficient customer service in a fast-paced environment.
- Prepared coffee, espresso beverages, teas, and food items accurately.
- Handled cash, POS transactions, and customer orders.
- Maintained cleanliness, organization, and food-safety standards.
- Managed multiple orders while maintaining speed and accuracy.
- Worked effectively as part of a team
Built positive customer relationships and resolved concerns professionally.
- Restocked supplies and maintained an organized work area.
- Followed Starbucks recipes, procedures, and quality standards.
- Demonstrated strong communication, multitasking, and time-management skills.