Lauren Holder
San Tan Valley,United States
Summary
Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
2
2
years of professional experience
Work History
Server
Dierks Bently's Whiskey Row
Gilbert, Arizona
06.2022 - 08.2022
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Checked identification for minimum age for sale of alcoholic beverages.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Shift Leader
Bahama Bucks
Mesa, Arizona
01.2021 - 06.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enforced company policies and regulations with employees.
- Ensured that work areas are clean and that equipment, tools, and supplies are properly stored.
Cashier
Shoppers Supply
Chandler, Arizona
01.2020 - 12.2020
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Education
Skyline High School
Mesa, AZSkills
- Cool Under Pressure
- Customer Service and Rapport
- High-Volume Dining
- Age Verification
- Food and Beverage Service
- Cocktail Knowledge
Timeline
Server
Dierks Bently's Whiskey Row
06.2022 - 08.2022
Shift Leader
Bahama Bucks
01.2021 - 06.2022
Cashier
Shoppers Supply
01.2020 - 12.2020
Skyline High School
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