Summary
Overview
Work History
Education
Skills
Timeline
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LAUREN HOPKINS

LAUREN HOPKINS

Hudson,OH

Summary

A high-energy, strategic, and experienced senior field leader and HR Executive with advanced leadership and management expertise and a demonstrated history of working with and building successful teams that deliver key goals and profits. Cultivates collaborative environment with efficient operations and effective team dynamics using smooth problem-solving and conflict management abilities.

Human Resources Executive with 14 years of progressive HR experience and advanced knowledge of employment law, compensation, recruitment and employee relations. Engages with HR service providers and suppliers on HR systems, payroll, insurance and training and development to promote high performing organization with efficient operating systems, professional and skilled staff and sound financial resources. Maintains strong stakeholder focus and service-oriented attitude with excellent organization and interpersonal skills to excel in multi-cultural environment.

Overview

15
15
years of professional experience

Work History

Director of Human Resources

Stella Maris, Inc.
12.2021 - Current
  • Lead strategic HR operations for a behavioral health organization, overseeing all staffing, policies, processes, and department functions to align with organizational goals.
  • Reduced turnover by 25% through targeted retention strategies and staff development and onboarding programs.
  • Saved the agency $500K by implementing efficient staffing models and reducing overtime costs.
  • Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution, and employee accountability.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards through policies and management of employee handbook.
  • Conduct monthly leadership and development trainings for C-suite, directors, and managers, leading to increased consistency across management in culture, policies, and alignment with organizational goals.
  • Planned and executed three major organizational structure changes to enhance efficiency.
  • Created a succession planning program resulting in 25 internal promotions to clinical, medical, and leadership roles.
  • Developed and implemented a comprehensive counseling policy with a detailed step-by-step guide.
  • Structured compensation and benefits according to market conditions and budget demands.
  • Created interview guides and best practices. Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
  • Managed other HR staff and oversaw completion of tasks and initiatives.

District Senior Director

Target Corporation
06.2019 - 12.2021
  • Support and empower leaders to be stewards of business and create a culture where guests' needs come first.
  • Drive long-term sustainable growth to deliver shareholder value.
  • Develop Store Directors who care about their team and guests.
  • Manages 9 store locations with annual sales of $360 million.
  • Lead 10 direct reports and 1,500+ indirect reports with 4 additional supporting Business Partners.
  • Owns talent acquisition, training and development, and engagement and retention at all levels.
  • Deliver excellent key operational metrics to ensure safety, sales, and service standards are achieved.

Store Director

Target Corporation
04.2015 - 06.2019
  • Managed Target stores that were focused on developing a guest first culture.
  • Recruited and selected top talent for the store.
  • Managed a team of 6 exempt leaders, 12 non-exempt leaders, and 200+ non-exempt team members.
  • Oversaw the day to day business functions, including Human Resources, merchandising, logistics/inbound freight, and customer service experience.
  • Developed goals and performance expectations for direct reports to achieve desired business results in operations, sales, team, and service.
  • Successfully completed a multi-million dollar remodel involving partnerships with remodel manager, construction crew, store team, and field leadership team.

Executive Team Leader, Human Resources

Target Corporation
06.2011 - 04.2015
  • Responsible for recruiting and retaining high quality team members, while helping Target foster an environment where team members felt valued and rewarded.
  • Led a team of 12 non-exempt leaders and 200+ team members.
  • Assisted leadership in streamlining all HR functions, staffing all areas, creating weekly schedules, training execution and completion, and validating payroll process completion.
  • Oversaw the consistent and fair discipline of all employees, including performance improvement strategies and terminations.
  • Held Campus Recruiter Captainship and Community Captain for the district.

Executive Team Leader, Intern

Target Corporation
06.2010 - 06.2011

Education

Bachelor of Science - Marketing, Statistics

Miami University
Oxford, OH

Skills

  • Financial Management
  • Multi-unit management
  • Staff recruitment planning and Talent Acquisition
  • Human resources administration
  • Training programs
  • HR policy development
  • Performance Management
  • Training and Development
  • Employee/Labor Relations

Timeline

Director of Human Resources

Stella Maris, Inc.
12.2021 - Current

District Senior Director

Target Corporation
06.2019 - 12.2021

Store Director

Target Corporation
04.2015 - 06.2019

Executive Team Leader, Human Resources

Target Corporation
06.2011 - 04.2015

Executive Team Leader, Intern

Target Corporation
06.2010 - 06.2011

Bachelor of Science - Marketing, Statistics

Miami University

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LAUREN HOPKINS