Administrative Assistant
Stella Maris Capital
- - Composed and edited client communications and marketing templates.
- - Supported market research and clerical operations with professionalism.
Michael G. Mays
San Diego,CA
Summary
Energetic and service-oriented professional with a strong academic background and diverse customer-facing experience in retail, hospitality, and administration. Demonstrated ability to effectively communicate, collaborate, and ensure client satisfaction in fast-paced environments. Adaptable and detail-oriented with international education. Passionate about guest relations and maintaining high service standards.
Work History
Aquaculture Technician
Carlsbad Aquafarm
- - Maintained marine equipment and cared for aquatic livestock.
- - Operated delivery vehicles and assisted with harvest logistics.
Seasonal Bookstore Clerk
Follett Higher Education Group
- - Supported student relations, buy/rental transactions, and inventory logistics.
- - Ensured organized merchandise presentation and customer satisfaction.
Retail Associate
Sun Diego Boardshops
- - Delivered attentive customer service in a high-traffic retail setting.
- - Managed POS operations, merchandising, and promotional displays.
- - Collaborated with vendors and assisted with advertising campaigns.
Education
M.A. - English Literature, 18th–19th Century
University of York
York07-2025
B.A. - English, Minor in Comparative Literature
University of California, Irvine
Irvine, CA06.2023
A.A. Degree -
MiraCosta College
San Diego, CASkills
- Customer & Client Service
- Communication & Writing
- Web Content Editing
- Microsoft Office Suite
- POS Systems
- Team Collaboration
- International & Cultural Competency
Accomplishments
Honors & Awards: Dean’s Honor List (UCI), President’s List (MiraCosta), Phi Theta Kappa, Tau Sigma, National Society of Leadership and Success
Timeline
Administrative Assistant
Stella Maris Capital
Aquaculture Technician
Carlsbad Aquafarm
Seasonal Bookstore Clerk
Follett Higher Education Group
Retail Associate
Sun Diego Boardshops
M.A. - English Literature, 18th–19th Century
University of York
B.A. - English, Minor in Comparative Literature
University of California, Irvine
A.A. Degree -
MiraCosta College
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