Lauren Howell
Wheat Ridge,CO
Summary
Highly organized individual that possesses strong communication, problem-solving, and multitasking skills. A strong leader committed to building strong relationships with clients and providing quality service.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Baker
Colorado Cherry Company
04.2021 - Current
- Developed creative seasonal recipes, attracting new customers and increasing bakery sales.
- Enhanced bakery productivity by streamlining workflow and implementing efficient processes.
- Managed inventory and reduced waste, resulting in cost savings for the bakery.
- Conducted employee training sessions on proper baking techniques, equipment usage, sanitation practices, and safety protocols.
Client Service Specialist
Charles Schwab
04.2022 - 11.2022
- Enhanced client satisfaction by promptly addressing inquiries and resolving issues.
- Streamlined internal processes for improved efficiency and timely service delivery to clients.
- Developed strong relationships with clients, fostering trust and loyalty through consistent communication and personalized service.
- Obtaining the Series 7 and Series 63 licenses
Barista
Starbucks
07.2019 - 04.2022
- Maintained highest standards of conduct and service to support company reputation.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Greeted guests with a pleasant smile and superior customer service
Shift Lead
MadGreens
10.2016 - 07.2019
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
- Enhanced customer satisfaction through effective conflict resolution and prompt service.
- Increased shift productivity by setting clear expectations and providing consistent guidance on job responsibilities.
Education
Bachelor of Science - Criminal Justice
Metropolitan State University of Denver
Denver, CO12.2021
High School Diploma -
Eaglecrest High School
Centennial, CO05.2017
Skills
- Detail oriented and highly organized
- Active listener and clear communicator
- Solid problem solver
- Reliable and trustworthy
- Proficient with current technology
- Team player
- Analytical thinker
Accomplishments
Senior Class President
Certification
- FINRA Series 7 license
- FINRA Series 63 license
Timeline
Client Service Specialist
Charles Schwab
04.2022 - 11.2022
Baker
Colorado Cherry Company
04.2021 - Current
Barista
Starbucks
07.2019 - 04.2022
Shift Lead
MadGreens
10.2016 - 07.2019
Bachelor of Science - Criminal Justice
Metropolitan State University of Denver
High School Diploma -
Eaglecrest High School
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