LAUREN HOXWORTH
Colorado Springs,CO
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
5
5
years of professional experience
Work History
Front of House Manager, Trainer, Bartender, and Server
785 Beer Company
Topeka, KS
11.2024 - 07.2026
- Led my team by delegating tasks to ensure efficient service and high guest satisfaction
- Led pre-shift meetings to align on specials, pacing, and service goals.
- During service, I monitored guest flow and wait times, ensured positive dining experiences, and assisted hosts, servers, and bartenders during peak rushes.
- Dealt with conflict resolution for customer complaints, along with team member disputes
- Addressed and mediated disputes to maintain positive relationships among team and guests. for customer complaints, along with team member disputes
- Tracked labor and sales, processed card tips, and developed staff through onboarding, training, and evaluations.
Manager, Shift Lead, and Trainer
7 Brew Coffee
Topeka, KS
02.2022 - 10.2024
- Demonstrated the ability to quickly attain on-the-job knowledge and used my great attention to detail to go from barista to shift lead
- Built strong relationships between me and my customers, with communication, a focus on accuracy, and a legitimate interest in their experience solidifying many as regulars.
- Promoted to stand manager after completing a challenging managerial training period.
- I used the ability to adapt and work as a leader of a team to both increase revenue and my team’s speed and accuracy in a high-intensity environment.
- Ordered and cataloged inventory, made personnel decisions, scheduled staff, and remained accessible at nearly all hours for emergencies.
Indoor Athletics Facility Check-In Attendant
Washburn University
Topeka, KS
08.2021 - 01.2022
- Controlled access to the facility by verifying authorized personnel and removed unauthorized individuals after closing time.
Education
Criminal Justice Degree - in progress
Washburn University
Topeka, KSGeneral Education Courses - Business
Missouri Western State University
Saint Joseph, MOHigh School Diploma -
Jefferson City High School
Jefferson City, MO05-2019
Skills
- Sanitation standards
- Quality assurance
- Record keeping and money handling
- Work planning and prioritization
- Team leadership
- Task delegation
- Conflict resolution
- Guest relations
- Strong work ethic
- Reliability and punctuality
- Self-driven motivation
- Team player attitude
Timeline
Front of House Manager, Trainer, Bartender, and Server
785 Beer Company
11.2024 - 07.2026
Manager, Shift Lead, and Trainer
7 Brew Coffee
02.2022 - 10.2024
Indoor Athletics Facility Check-In Attendant
Washburn University
08.2021 - 01.2022
Criminal Justice Degree - in progress
Washburn University
General Education Courses - Business
Missouri Western State University
High School Diploma -
Jefferson City High School
Community Service
STUCO, Community Service Executive Member, Jefferson City, MO, 03/2018-05/2019, Organized volunteer schedules and assignments to maximize efficiency and program effectiveness within the council that incorporated the community around us. Developed and incorporated community-based programs to meet various needs and monitored each program's effectiveness