Lamychal Martin
Grand Prairie
Summary
Dynamic delivery driver with a clean driving record and extensive experience at Amazon, consistently ensuring timely and accurate deliveries. Skilled in GPS and route planning, I excel in customer service and teamwork, enhancing customer satisfaction and loyalty through effective communication and problem resolution. Committed to safety and efficiency in all operations.
Overview
6
6
years of professional experience
Work History
Delivery Driver
National Wholesale Supply
09.2023 - 11.2024
- Delivered packages to customer doorsteps and business offices.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Delivery Driver
Amazon
02.2023 - 09.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Customer Service Representative
Bridgework Partners
02.2022 - 02.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Forklift Operator
Oncor
07.2021 - 02.2022
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Shift Leader
Churches Chicken
01.2019 - 06.2021
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Education
High School Diploma -
South Oak Cliff
Dallas, TX06-2020
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Safe driving
- Time management skills
- Loading and unloading
- Clean driving record
- GPS and route planning
- Route management
Timeline
Delivery Driver
National Wholesale Supply
09.2023 - 11.2024
Delivery Driver
Amazon
02.2023 - 09.2023
Customer Service Representative
Bridgework Partners
02.2022 - 02.2023
Forklift Operator
Oncor
07.2021 - 02.2022
Shift Leader
Churches Chicken
01.2019 - 06.2021
High School Diploma -
South Oak Cliff
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