Lauren Huffsteder
Loveland,OH
Summary
Proactive and detail-oriented professional with a proven track record at LaRosa's Pizzeria, enhancing customer satisfaction and streamlining operations. Excelled in team collaboration and problem-solving, significantly improving service efficiency. Skilled in regulatory compliance and SOP development, ensuring adherence to quality standards. Demonstrates exceptional communication and organizational abilities, driving positive outcomes and operational excellence.
Overview
2
2
years of professional experience
Work History
Hostess
LaRosa's Pizzeria
08.2022 - Current
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Delivered pick-up and curbside orders to guests.
- Seated patrons based on guest preferences and seating availability.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Advised customers about special offerings and menu items to help drive sales.
Education
High School Diploma -
Loveland High School
Loveland, OH05.2025
Skills
- Cell Staining
- Western Blotting
- ELISA
- Microbial Culture Techniques
- Knowledge of laboratory and chemical safety
regulations - Regulatory compliance training in and
cGMP
- Documentation & record keeping
- Calculate, measure, weigh, and prepare
solutions - Teamwork & problem solving skills
- Quality control and quality assurance
procedures - Data management and presentation skills
- SOP development and adherence
Travel
I have traveled! I like it!
Languages
Spanish
Limited Working
Timeline
Hostess
LaRosa's Pizzeria
08.2022 - Current
High School Diploma -
Loveland High School
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