Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Lauren Hughes

Tigard

Summary

Empathetic and detail-oriented customer support professional with a passion for helping others and solving problems efficiently. Skilled in troubleshooting technical issues, managing multiple support tickets, and communicating clearly and professionally. Proficient with Google Docs, Sheets, Drive, Gmail, and various customer service tools. Adept at following structured workflows, ensuring accuracy, and providing exceptional service in fast-paced environments. Committed to upholding high standards of excellence, empathy, and integrity in every interaction, with a strong alignment to mission-driven work.

Overview

2
2
years of professional experience

Work History

Team Member

Chick-fil-A
07.2025 - Current
  • Assisted team in daily operations to ensure efficient workflow and service delivery.
  • Learned safety protocols and procedures to maintain a secure work environment.
  • Collaborated with team members to meet customer needs and enhance satisfaction.
  • Supported inventory management by organizing stock and maintaining cleanliness.

Customer Service Cashier

The Container Store
09.2024 - 02.2025
  • Processed customer transactions efficiently using point-of-sale systems.
  • Provided exceptional service by addressing customer inquiries and resolving issues promptly.
  • Maintained accurate cash drawer balance through diligent tracking of sales and refunds.
  • Assisted in inventory management by restocking items and organizing merchandise displays.

Prepared Foods Team Member

Whole Food Market
05.2023 - 08.2024
  • Demonstrated flexibility by adapting to changing menu items and customer preferences.
  • Supported new team member onboarding through mentoring initiatives sharing knowledge and skills vital for success within the role.
  • Participated in educational opportunities to increase product knowledge.
  • Assisted in the creation of visually appealing displays that drew customers'' attention to featured items or promotions.

Education

Bachelor of Science - Psychology

Liberty University
Lynchburg, VA
05-2021

High School Diploma -

Celebration Academy
Livermore, CA
06-2013

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Clear communication
  • Collaboration and teamwork
  • Following instructions
  • Verbal and written communication
  • Organization
  • Document preparation
  • Office administration

Languages

American Sign Language
Limited Working

Timeline

Team Member

Chick-fil-A
07.2025 - Current

Customer Service Cashier

The Container Store
09.2024 - 02.2025

Prepared Foods Team Member

Whole Food Market
05.2023 - 08.2024

Bachelor of Science - Psychology

Liberty University

High School Diploma -

Celebration Academy

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Lauren Hughes