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Lauren Iannia
West Caldwell,NJ
Summary
Professional with robust background in directing and managing large-scale operations, consistently driving success through strategic planning and execution. Adept at implementing innovative solutions that enhance productivity and operational effectiveness. Known for fostering teamwork and adapting to evolving business needs, ensuring alignment with organizational goals.
Overview
18
18
years of professional experience
Work History
Director of Registrar Operations
Golda Och Academy
West Orange, NJ
03.2019 - Current
- Streamline student registration and enrollment processes to improve satisfaction and efficiency. Partner with department chairs and division heads to create and optimize student and faculty schedules, resulting in enhanced scheduling effectiveness.
- Manage student records and data entry accuracy within registration systems.
- Coordinate enrollment processes and maintain compliance with institutional policies.
- Facilitate organization of academic and event calendars to ensure seamless scheduling.
- Develop and implement policies to ensure academic record integrity, including standardized testing administration and reporting.
- Administer student record management processes to uphold accuracy in transcripts and enrollment verification while adhering to FERPA standards.
- Deliver comprehensive administrative and systems support for faculty and leadership, optimizing the use of Blackbaud and Google Classroom.
- Achieved improved scheduling efficiency by collaborating with administration on precise data entry and reporting.
- Coordinate and oversee the preparation and distribution of report cards, transcripts, and graduation documentation.
Sr Associate Director, Administration & Planning
Columbia University
New York, NY
10.2015 - 03.2019
- Administered $1.2 million budget, focusing on strategic allocation of resources to uphold financial responsibility.
- Implemented innovative solutions to enhance data management processes and elevate reporting efficiency.
- Refined financial processes to enhance operational efficiency and improve fiscal management.
- Coordinated travel arrangements for students and executives, optimizing costs and logistics for $250,000 in annual expenditures.
- Facilitated financial training sessions for student organizations, focusing on budget management strategies and compliance best practices.
- Spearheaded strategic planning efforts to ensure financial operations effectively support institutional goals and address student requirements.
Associate Director of Student Accounts
The New School
New York, NY
09.2012 - 10.2015
- Led strategic initiatives for operational planning and process enhancement to strengthen financial management.
- Managed financial operations process valued at $2.5 million monthly to uphold compliance with institutional policies and regulatory standards.
- Facilitated collaboration among departments to develop and implement effective student engagement and retention strategies.
- Led strategic initiatives to enhance academic program development and alignment with institutional goals.
- Spearheaded integration of technology solutions within ERP systems, focusing on enhancing reporting precision and streamlining processes.
- Analyzed and restructured financial aid and registrar workflows to elevate student service delivery standards.
Assistant Director of Financial Aid
The New School
New York, NY
09.2010 - 10.2012
- Oversaw financial aid operations to maintain accuracy in financial transactions, facilitate reconciliations, and uphold compliance standards.
- Spearheaded workflow enhancements to optimize financial services, resulting in reduced processing time and increased transparency.
- Created comprehensive training initiatives aimed at upskilling staff and aligning with institutional and regulatory requirements.
- Partnered with leadership to enhance operational strategies and optimize efficiency in student financial services.
Financial Aid/Admissions Counselor
Fairleigh Dickinson University
Madison, NJ
08.2008 - 09.2010
- Oversaw administration of $20 million in scholarships and grants, alongside $100 million in federal and state loans.
- Provided guidance to students and families to enhance understanding of financial aid eligibility and effective budgeting for repayment.
- Provided detailed guidance to prospective students on admissions process, promoting clarity and understanding of essential requirements.
- Led efforts in recruitment strategy formulation to promote diverse enrollment and improve efficiency in admissions operations.
- Facilitated comprehensive training sessions to enhance understanding of financial aid policies and software systems among new staff and campus partners.
Education
Bachelor of Arts - Psychology
Rutgers University
New Brunswick, NJPost-Degree Certificate - Business Leadership
Learning At Morning Brew
Online03-2023
Skills
- Student enrollment management
- Course and scheduling
- Data retention management
- Strategic planning
- Interdepartmental collaboration
- Student Information Systems (SIS) management
- Report generation
- Project management
- Transcript evaluation
- Management of academic timelines
- Process improvement & policy development
Timeline
Director of Registrar Operations
Golda Och Academy
03.2019 - Current
Sr Associate Director, Administration & Planning
Columbia University
10.2015 - 03.2019
Associate Director of Student Accounts
The New School
09.2012 - 10.2015
Assistant Director of Financial Aid
The New School
09.2010 - 10.2012
Financial Aid/Admissions Counselor
Fairleigh Dickinson University
08.2008 - 09.2010
Bachelor of Arts - Psychology
Rutgers University
Post-Degree Certificate - Business Leadership
Learning At Morning Brew