Lauren Ihde
Urbandale,IA
Summary
Proven leader and efficient Shift Supervisor at Starbucks, adept in team supervision and inventory control. Excelled in enhancing service quality and streamlining operations, significantly reducing discrepancies through cash management. Skilled in fostering staff development and customer satisfaction, demonstrating exceptional problem-solving and staff motivation abilities.
Overview
3
3
years of professional experience
Work History
Shift Supervisor
Starbucks
04.2021 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Enforced company policies and regulations with employees.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Education
Bachelor of Science - Health And Fitness
Arizona State University
Online05.2026
Skills
- Customer-Oriented
- Team Supervision
- Team Collaboration and Leadership
- Staff Motivation
- Staff Development
- Inventory control and record keeping
- Inventory Control
- Cash Handling
- Problem-Solving
Timeline
Shift Supervisor
Starbucks
04.2021 - Current
Bachelor of Science - Health And Fitness
Arizona State University