Lauren Jenkins
Midlothian,VA
Summary
Organized Office Manager with demonstrated expertise in financial and operational leadership. Multidisciplinary managerial skills in process, procedure and policy improvement initiatives. Accomplished in optimizing productivity and quality of service.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Office Manager
William T. Cantrell, Inc.
06.2004 - Current
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Maintained payroll information by calculating, collecting and entering data.
- Processed new hire paperwork and documents.
- Verified timekeeping records and handled any discrepancies with employees.
- Maintained employee privacy and protected payroll operations by keeping all information confidential.
- Updated employee files with new details such as changes in address or salary levels.
- Initiated direct deposits and prepared manual checks for 35 employees.
- Responded to employee questions and requests for information in timely and knowledgeable fashion.
- Researched and resolved time discrepancies.
- Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
- Calculated salaries, rate changes, retroactive adjustments, overtime, bonus, vacation, termination and garnishments using Sage software.
- Processed wage garnishments and child support.
- Processed employee W-9 and I-9 forms and managed benefits and leave time.
- Calculated payroll deductions by accurately using Sage and processed payroll to meet preset requirements.
- Adjusted employee tax status along with information regarding withholding.
- Maintained payroll and benefits for all employees.
- Maintained company compliance with local, state and federal laws, in addition to established organizational standards.
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Prepared and mailed invoices to customers, processed payments and documented account updates.
- Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Reached out to vendors and customers to verify information and follow up on client issues.
- Collected and arranged financial information and entered details into Sage financial management system.
- Prepared working papers, reports and supporting documentation for audit findings.
- Assisted with month-end closing procedures, journal entry review, balance sheet analysis and monthly management report preparation.
- Monitored cost standard performance to confirm that costs met budget cost parameters.
Education
High School Diploma -
06.2001
Skills
- Workflow Planning
- Policy and Procedure Modification
- Team Bonding
- Banking Operations
- Senior Leadership Support
- Customer Relations
- Account Reconciliation
- Financial Reporting
- Human Resources
- Accounts Payable and Receivable
- Administering Payroll
- Microsoft Office
- Customer Satisfaction
- Customer Service and Assistance
- Front Desk Management
Certification
- CNP - Certified Notary Public
Timeline
Office Manager - William T. Cantrell, Inc.
06.2004 - Current
Lloyd C. Bird High School - High School Diploma,
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