Lauren Jones
Nashville,TN
Summary
Motivated Creative and Entertainment industries student with great communication and critical thinking abilities. Successful at approaching and solving various problems with practical solutions. People-oriented and always ready to learn.
Overview
2
2
years of professional experience
Work History
Ticket Sales
Belmont University Box Office
Nashville, TN
09.2022 - 05.2024
- Contacted and verified will-call orders, cancellation list, or past customers to offer last-minute ticket options.
- Greeted and assisted customers to foster positive experiences entering both sports games and theater performances.
- Checked system for seat availability and provided customers with available options.
Guest Service Attendant
Nashville Predators
Nashville, Tennessee
12.2022 - 02.2024
- Responded calmly and professionally to guest complaints, resolved issues promptly, escalated to management when necessary, and contacted emergency responders when required.
- Promoted high level of guest satisfaction through genuine, enthusiastic, and friendly interactions.
- Cultivated professional relationships with guests, improving customer retention through coordinated service.
Intern
Hitz and Branding
Nashville, TN
08.2022 - 12.2022
- Contributed ideas during brainstorming sessions to generate creative solutions.
- Assisted in creating a library of images and videos for use in various pieces of content.
- Executed various administrative duties, including updating databases and uploading events on Eventbrite.
Education
Bachelor of Science - Creative And Entertainment Industries
Belmont University
Nashville, TN05-2025
Skills
- Friendly, positive attitude
- Microsoft Office and Excel
- Strong creative vision
- Brand building
- Problem-solving aptitude
- Database Maintenance
Accomplishments
Presidents List / Spring 2023
Delta Tau Alpha Honors Society / Historian 2022
Phi Mu Fraternity / Reference Chairwoman 2021-2022
Phi Mu Fraternity / Historian 2022
Panhellenic Council Honor Committee / Phi Mu Representative 2021
Timeline
Guest Service Attendant
Nashville Predators
12.2022 - 02.2024
Ticket Sales
Belmont University Box Office
09.2022 - 05.2024
Intern
Hitz and Branding
08.2022 - 12.2022
Bachelor of Science - Creative And Entertainment Industries
Belmont University
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