Lauren Jones
Kalamazoo,USA
Summary
Professional care provider with expertise in birth and postpartum support, prepared to offer exceptional guidance and care. Proven background in assisting families through childbirth and postpartum period, delivering emotional and physical support. Known for effective collaboration with healthcare teams and adaptability to changing needs, ensuring optimal outcomes for clients.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Birth and Postpartum Doula
Rooted Enrichment Center
02.2024 - Current
- Supporting a birthing person during pregnancy, birth, and afterbirth
- Duties include attending birth and practicing relaxation and counterpressure
- Creating a peaceful birthing experience
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Kalamazoo County Juvenile Home
04.2023 - 12.2023
- Supervise Juvenile’s within a long-term treatment program to obtain skills to help them to overcome many obstacles
- This position encourages our residents to ‘deal’ with various conflicts and succeed in practicing life skills
- Rehabilitation is the main goal, so that our residents can succeed in a public setting
PNC Bank
11.2011 - 11.2022
- Assist Prospective and Current Business Customers with Business Credit Cards
- Analyze credit risks both for new credit and/or credit increases
- Maintaining quality in credit decisions and consistency to all our customers
- Leading team huddles and problem solving
- In addition, worked closely with supervisors with fraud and loss prevention strategies to prevent and reduce1st party and3rd party fraud
- Knowledge or Experian/KIQ Procedures, Innovis and Lexis Nexis
D&I Council PNC Bank
03.2020 - 03.2019
- D&I Chairman for the Workforce Committee
- This position included weekly meetings to discuss development within Operation at PNC
- Provided different reference material to employees to increase engagement and retention
- Lunch and Learn Series geared towards navigating the career resources within PNC
Education
Mental Health Counseling
Currently enrolled
Bachelor of Art and Sciences - undefined
06.2010
Skills
- QUALITY MANAGEMENT
- PROBLEM SOLVING
- FRAUD DETECTION AND INVESTIGATION
- DECISION MAKING SKILLS
- CULTURAL AWARENESS
- CPI AND CPR
- CONFLICT RESOLUTION
- Prenatal education
- VBAC support
Certification
- DONA International Doula Certification
- Obtained December2023
Timeline
Birth and Postpartum Doula - Rooted Enrichment Center
02.2024 - Current
- Kalamazoo County Juvenile Home
04.2023 - 12.2023
- D&I Council PNC Bank
03.2020 - 03.2019
- PNC Bank
11.2011 - 11.2022
Western Michigan University - Bachelor of Art and Sciences,
Davenport University - , Mental Health Counseling
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