Lauren Jones
Seymour,CT
Summary
Reliable and motivated entry-level professional with hands-on experience in customer service, hospitality, and retail environments. Strong work ethic, positive attitude, and ability to learn quickly. Comfortable working in fast-paced settings while supporting team goals and providing excellent service.
Overview
7
7
years of professional experience
2
2
Certifications
Work History
Front Desk Agent
Planet Fitness
Derby, CT
09.2025 - Current
- Welcomed guests
- Registered new members
- Processed transactions for purchases and overdue balances
- Maintained cleanliness of the gym
Server/Host
Paradise Banquet Hall
Ansonia, Connecticut
05.2025 - 08.2025
- Greeted and sat guests
- Took food, beverage, and takeout orders
- Communicate guest allergies and special requests to kitchen staff
- Assist with food and drink service during busy shifts
- Polishing silverware and resetting tables
Server/Busser/Host
Cenadou
North Salem, New York
09.2023 - 01.2025
- Supported daily front-of-house operations in a fast-paced Michelin Star restaurant
- Ran food, drinks, and bread service to guests
- Took orders and accommodated for allergies
- Cleaned and reset tables to ensure smooth service flow
- Assisted with guest seating and order taking
- Polished silverware and glassware
Game Master
Escape 101
Danbury, Connecticut
10.2020 - 08.2023
- Welcomed guests and explained escape room rules and objectives
- Assisted groups during games by providing clues when requested
- Reset rooms between sessions to maintain readiness
- Answered phones and scheduled reservations
Recreation Director/ Receptionist
Cascades Assisted Living
Bethel, Connecticut
03.2020 - 03.2023
- Ran activities for the residents including calling Bingo, dealing Poker, scorekeeping and more
- Organized files
- Organized celebrations for special occasions and holidays
- Took and returned phone calls with insurances, families and residents
- Scheduled entertainment and transportation
Hairstylist/ Assistant
Studio 77
Danbury, Connecticut
10.2018 - 01.2020
- Assisted with hair services including washing, styling, color and treatments
- Maintained clean and sanitary workstations and tools
- Helped with scheduling, inventory, laundry, and customer support
Retail
Primark
Danbury, Connecticut
09.2018 - 01.2019
- Organized merchandise and maintained store presentation
- Assisted with stockroom organization and restocking
Education
Cannabis Retail Specialist -
Southern Connecticut State University
New Haven, CT09-2025
High School Diploma -
Henry Abbott Technical High School
Danbury, CT06-2019
Skills
- Hospitality
- Customer Service
- Time Management
- Monitoring
- Organization
- Writing/Typing
- Critical Thinking
- Cash Handling
- Team Building
Certification
Cannabis Retail Specialist
Timeline
Front Desk Agent
Planet Fitness
09.2025 - Current
Server/Host
Paradise Banquet Hall
05.2025 - 08.2025
Server/Busser/Host
Cenadou
09.2023 - 01.2025
Game Master
Escape 101
10.2020 - 08.2023
Recreation Director/ Receptionist
Cascades Assisted Living
03.2020 - 03.2023
Hairstylist/ Assistant
Studio 77
10.2018 - 01.2020
Retail
Primark
09.2018 - 01.2019
Cannabis Retail Specialist -
Southern Connecticut State University
High School Diploma -
Henry Abbott Technical High School