lauren kathleen kazaroff
chandler,AZ
Summary
Well organized customer service worker with a demonstrated history of providing exceptional service to a wide range of customers. Proficient in multitasking, I have developed and refined these skills over the course of my career, resulting in notable achievements. Recognized for maintaining a well-organized and tidy workspace, I take great pride in my responsibility and commitment to efficiency in all undertaken tasks.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Zipps Sports Bar and Grill
08.2024 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Service Porter
AutoNation Nissan Chandler
01.2024 - 07.2024
- Handled meticulous upkeep of grounds, amenities, building exteriors and parking lots
- Swept, mopped, dusted and sanitized common-area surfaces, fixtures and floors throughout facility
- Protected guests and staff with timely resolution of spills and safety hazards
- Responded promptly to guest requests for assistance with directions or special services
- Transported guest items to storage rooms or designated areas as needed
- Reduced risks by complying with company and OSHA guidelines
- Operated shuttle bus, driving customers to and from dealership for vehicle service
- Drove purchased vehicles to the shop area in preparation for customer pickup
Crew Member
Raising Canes
02.2022 - 12.2023
- Uphold high professional standards to achieve performance targets
- Operated kitchen equipment in line with safety standards
- Prioritized and completed time-critical tasks
- Assisted guests to select menu choices, review club cards and participate in add-on sales
- Addressed customers with friendly greetings and conversations
- Kept wait times low through fast order taking and payment processing
Education
High School -
Chandler High School
chandler, AZ05.2023
Skills
- Technical aptitude
- Record-keeping
- Up-selling techniques
- Dispute mediation
- Customer service excellence
- Reliability
- Effective communication
- Professionalism
- Quick Learner
Certification
food handlers card
Title 4 BASIC Liquor Law Training
Timeline
Server
Zipps Sports Bar and Grill
08.2024 - Current
Service Porter
AutoNation Nissan Chandler
01.2024 - 07.2024
Crew Member
Raising Canes
02.2022 - 12.2023
High School -
Chandler High School
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