Lauren K Deloge
Wyoming
Summary
Skilled liaison with history of coordinating between various organizational sectors to achieve common objectives. Strengths lie in clear communication, problem-solving abilities, and relationship building. Have successfully promoted collaboration and facilitated productive relationships in previous roles ensuring smooth operations.
Overview
16
16
years of professional experience
Work History
Transition Liaison
Integra Community Care
Warwick
11.2022 - Current
- Engage patients both at the bedside via hospital and SNF, and telephonically to evaluate and assess for programs aimed at keeping them from re-hospitalized
- Cross trained across multiple areas of expertise with ability to float to most areas in company
- Facilitated meetings to discuss client needs and service delivery improvements.
- Managed case referrals and tracked client progress across service programs.
- Coordinated communication between community partners and healthcare providers.
Intake Manager
VNA of Care New England
Warwick
10.2020 - 11.2022
- Coordinated communication between healthcare providers and families.
- Attended conferences to learn new system for their computers, helped coordinate binders for employees to better learn the new technology.
- Managed intake processes for patient admissions and referrals.
- Trained staff on intake procedures and documentation standards.
- Oversaw scheduling and resource allocation for patient assessments.
Team Scheduler
VNA of Care New England
Warwick
10.2018 - 11.2022
- Responsible for all patient schedules to ensure clinician productivity and in conjunction with the Clinical Managers coordinates, monitors, verifies, and accounts for all required patient admissions/visits.
- Responsible for reporting team outcomes, receiving, processing referrals, and communicating closely with MD offices and SNFs
- Participated in the Lean Process scheduling improvement and helped lead scheduling team on those processes ensuring internal and external improvements.
Manager and Waitress
Main Street Pizza
Ashaway
01.2013 - 01.2020
- Hiring manager for part time and full time employees
- Created and maintained weekly schedules for employees- responsible for all employees held under staffing
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Coached, mentored and trained team members in order to improve their job performance.
Intern
Gloria Gemma Breast Cancer Resource Foundation
Pawtucket
01.2014 - 05.2014
- Assisted in organizing community outreach events for breast cancer awareness.
- Collaborated with team members to create social media content for fundraising campaigns.
Intern
Child Development Center
Kingston
09.2013 - 12.2013
- Educated preschool children, in groups of ten, aged three to four, adhering to IEPs.
Float position
VNA of Care New England
Warwick
05.2010 - 12.2010
- Adaptable to multiple positions to learn processes as quickly and efficiently as possible, this includes reception, supply coordinator, intake, and scheduling processes.
Education
B.S. - Human Development and Family Studies
University of Rhode Island
Kingston, RI12.2014
Skills
- Patient assessment
- Case management
- Program coordination
- Communication facilitation
- Intake processing
- Customer relationship management
- Effective communication
- Problem solving
- Policies and procedures implementation
- Collaborative relationships
- Verbal and written communication
Accomplishments
Deans list
Timeline
Transition Liaison
Integra Community Care
11.2022 - Current
Intake Manager
VNA of Care New England
10.2020 - 11.2022
Team Scheduler
VNA of Care New England
10.2018 - 11.2022
Intern
Gloria Gemma Breast Cancer Resource Foundation
01.2014 - 05.2014
Intern
Child Development Center
09.2013 - 12.2013
Manager and Waitress
Main Street Pizza
01.2013 - 01.2020
Float position
VNA of Care New England
05.2010 - 12.2010
B.S. - Human Development and Family Studies
University of Rhode Island