Lauren Kelley
Batesville,AR
Summary
Skilled LPN Office Nurse with a proven track record at ACMC Family Home Health and ACMC Hamburg Clinic most recently, enhancing patient satisfaction through exceptional clinical judgment and compassionate care. Expert in HIPAA compliance, immunization administration, phleblomtomy, triaging patients, patient documentation, and fostering interdisciplinary team collaboration. Achieved significant improvements in patient safety and health outcomes by leveraging strong communication and critical thinking skills.
Overview
5
5
years of professional experience
Work History
LPN Office Nurse
ACMC Hamburg Clinic
06.2022 - 06.2024
- Developed strong rapport with patients and their families, fostering trust and open communication during sensitive medical situations.
- Improved patient experience by providing compassionate and attentive nursing services in a busy office setting.
- Assisted in maintaining a clean and organized office environment by performing housekeeping tasks such as disposing of biohazardous waste, sanitizing exam rooms, and restocking supplies as needed.
- Supported new employees during orientation periods by serving as a knowledgeable resource on office policies, procedures, documentation requirements.
- Assisted with minor surgical procedures, ensuring proper sterilization techniques and adherence to safety protocols.
- Coordinated referrals to specialists when necessary, ensuring seamless transitions of care for patients within the healthcare system.
- Served as a liaison between patients and healthcare providers, facilitating clear communication regarding treatment plans and expectations.
- Promoted patient safety and comfort during office visits by attentively monitoring their condition and promptly addressing any concerns or discomforts expressed.
- Managed inventory of medical supplies within the office, ensuring adequate stock levels while minimizing waste through effective organization strategies.
- Conducted thorough assessments of vital signs, lab results, and physical status to identify potential concerns and inform appropriate interventions.
- Collaborated with interdisciplinary team members to develop individualized care plans for each patient based on their specific needs.
- Implemented infection control measures throughout the office environment to maintain a safe atmosphere for both staff members and patients alike.
- Completed paperwork and prior authorizations and scheduled appointments for patients.
- Educated patients and families on disease processes, medications and treatments.
- Prepared and administered vaccines and medications, collected specimens and performed other patient care tasks to assist physician with examinations and procedures.
- Tracked, reviewed and monitored diagnostic test results and assisted in management of patient care between visits.
- Sterilized instruments and equipment and stocked unexpired supplies and medications to prepare patient care areas.
- Administered medications and injections to patients.
- Evaluated patient histories, complaints, and current symptoms.
- Reviewed patient history to verify conditions and current medications.
- Responded to patient requests with appropriate clinical and personal assistance.
- Protected patients and healthcare team members from infection by sterilizing equipment and reusable supplies.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
ACMC Family Home Health
LHC
06.2019 - 06.2022
- Enhanced coordination among healthcare professionals, resulting in better treatment plans and improved overall patient health.
- Spearheaded initiatives to enhance patient safety, reducing the risk of falls and other accidents during home visits.
- Maintained accurate records of patient visits, interventions, and progress to track effectiveness of care plans and make necessary adjustments as needed.
- Mentored new hires on best practices in-home healthcare provision while ensuring adherence to company policies as well as industry regulations at all times.
- Implemented innovative approaches for delivering high-quality care in cost-effective ways that maximized value for both clients and the organization alike.
- Improved patient satisfaction by providing personalized home health care solutions and addressing individual concerns.
- Collaborated with multidisciplinary teams to deliver comprehensive home health services tailored to individual patient needs.
- Organized community outreach events to educate the public on the benefits of home health care services for various demographics including seniors, disabled individuals, and those recovering from illness or injury.
- Evaluated the effectiveness of in-home health interventions periodically, making necessary adjustments to care plans based on individual progress and feedback from healthcare providers.
- Ensured compliance with federal, state, and local regulations governing home health care provision while maintaining the highest standards of ethical practice.
Education
Associate Of Applied Science - Nursing
UAM-CTC
Crossett, AR06.2019
General Studies
Southark Community College
El Dorado, AR05.2012
GED - High School Diploma
UAM-CTC
Crossett02.2008
Skills
- Clinical judgment
- Vital signs monitoring
- HIPAA Compliance
- Immunization Administration
- Phlebotomy Techniques
- Healthcare Software Proficiency
- Continuing education
- Nursing Documentation
- Ethical Practice
- Catheter Care
- Medication Administration
- Direct Patient Care
- Appointment Scheduling
- Compassion and Empathy
- Chronic Disease Management
- Sanitation Standards
- Certified in CPR/AED
- Patient Education
- Critical Thinking
- Patient support
- Wound Care
- Attention to Detail
- Responsible and Dependable
- CPR/AED
- Specimen Collection
- Strong Clinical Judgment
- Patient Charting
- Intravenous Medications
- Activities of Daily Living ADLs
- Infection Control
- Inventory Assessment
- Interdisciplinary Team Collaboration
- In-Home Care
- Wound Dressing and Suturing
- ICD-10
- Dietary Requirements and Restrictions
- Equipment Assembly
- Call Answering and Assistance
- Equipment Inspection
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent Communication
- Organizational Skills
- Team Collaboration
- Active Listening
- Effective Communication
Timeline
LPN Office Nurse
ACMC Hamburg Clinic
06.2022 - 06.2024
ACMC Family Home Health
LHC
06.2019 - 06.2022
Associate Of Applied Science - Nursing
UAM-CTC
General Studies
Southark Community College
GED - High School Diploma
UAM-CTC
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