Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lauren Kirn

Palm Beach Gardens

Summary

Adept in multitasking and exceptional customer service, I significantly enhanced guest experiences at Juno Beach Cafe through efficient service prioritization and teamwork. My ability to engage guests and manage high-volume dining settings, coupled with expertise in hospitality service, has consistently driven customer satisfaction and business growth.

Overview

4
4
years of professional experience

Work History

Server

Juno Beach Cafe
02.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Waitress

Hobo's Gourmet Kitchen
02.2021 - 02.2023
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.

Permit Runner

Permit Pro
01.2020 - 01.2021
  • Issued various permits such as hurricane door and windows and re-roof permits and collected appropriate fees.
  • Met with various cities to submit and pick up permits and coordinated the receipt of any additional information to get permits approved.
  • Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.

Education

Associate of Science - Automotive Maintenance Technology

Ranken Technical College
St Louis, MO
12.2006

Associate of Science - General Education

Saint Louis Community College
St Louis, MO
05.2004

Skills

  • Excellent Multitasking Abilities
  • Exceptional customer service
  • Guest Engagement
  • High-volume dining
  • Hospitality service expertise
  • Service prioritization
  • Adaptable and Flexible

Timeline

Server

Juno Beach Cafe
02.2023 - Current

Waitress

Hobo's Gourmet Kitchen
02.2021 - 02.2023

Permit Runner

Permit Pro
01.2020 - 01.2021

Associate of Science - Automotive Maintenance Technology

Ranken Technical College

Associate of Science - General Education

Saint Louis Community College

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Lauren Kirn