Lauren Knibye
Ewing,NJ
Summary
Experienced Registered Nurse Case Manager with a background in Behavioral Health and Multi-State Medicaid/Medicare Case Management. Dedicated to achieving desirable outcomes through strong problem-solving, communication, and conflict resolution skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Gender Affirming Care Advisor
Horizon Blue Cross Blue Shield of NJ
Hopewell, NJ
09.2025 - Current
- Guided members through healthcare options, ensuring understanding of benefits and services available.
- Resolved complex member inquiries, enhancing satisfaction and retention rates.
- Collaborated with cross-functional teams to streamline processes and improve service delivery.
- Trained new team members on best practices and company policies, fostering a supportive environment.
- Developed educational materials for members, promoting proactive health management strategies.
- Provided crisis intervention when necessary by employing active listening skills while assessing risk levels.
- Educated patients on self-care management, promoting independence and autonomy in their daily lives.
- Evaluated the effectiveness of care plans, making necessary adjustments to optimize patient outcomes.
Community Outreach Coordinator- Registered Nurse
Hackensack University Medical Center
Maywood, NJ
01.2025 - Current
- Served as a liaison between the organization and key stakeholders, fostering trust through open communication and transparent decision-making processes.
- Advocated for underrepresented populations within the community, ensuring their voices were heard when shaping organizational policies or planning new programs.
- Strengthened relationships with community partners through regular communication and collaboration on joint initiatives.
- Maintained an up-to-date knowledge of best practices in community outreach, regularly attending professional development workshops and networking events to stay informed about new strategies or tools that could enhance program impact.
- Developed long-lasting partnerships with local leaders, management team and peers with active engagement, exemplary communication and consistent issue resolution.
- Enhanced community engagement by developing and implementing targeted outreach programs.
- Built a robust network of professional contacts who could be leveraged for resource sharing or collaborative ventures in support of community outreach objectives.
- Documented and analyzed performance of different programs in order to make proactive decisions about services.
- Increased public awareness of local resources by organizing and promoting community events.
- Evaluated the success of outreach initiatives using data-driven metrics and made recommendations for future improvements.
- Collaborated with diverse groups of individuals across different sectors to identify common goals and develop innovative solutions to pressing challenges within the community.
- Developed presentations and media to promote community resources and Type program at seminars and other local events.
- Facilitated community involvement and education of non-profit theatre events by maintaining and developing community partnerships.
MLTSS/FIELD RN-Case Manager
AETNA/CVS HEALTH
Remote, NJ
02.2023 - 02.2024
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
- Assisted clients in setting achievable goals while providing ongoing encouragement and support throughout the process of reaching those objectives.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Evaluated program effectiveness continually through data analysis and outcome measurement metrics.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Coordinated essential services for clients, resulting in improved overall well-being and self-sufficiency.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
RN Team Lead-Community Behavioral Health Case Manager
Catholic Charities Diocese of Trenton
Burlington, NJ
10.2020 - 01.2024
- Contributed to positive team dynamics as an approachable supervisor who actively listened to concerns from both patients and nurses.
- Developed comprehensive training programs for newly hired nurses that resulted in faster onboarding processes with higher employee satisfaction.
- Reduced medication errors by establishing a thorough double-checking system for medication administration.
- Promoted interdisciplinary collaboration by fostering strong relationships with physicians, therapists, and other healthcare professionals.
- Ensured compliance with regulatory standards through regular audits of documentation, policies, and procedures.
- Advanced patient safety initiatives through consistent monitoring of key performance indicators, root cause analysis of adverse events, and prompt implementation of corrective actions.
- Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals.
Staff Nurse-LPN
Atrium Post Acute Rehab
Hamilton, NJ
08.2018 - 12.2020
- Conducted thorough patient assessments to identify medical needs and develop appropriate treatment plans.
- Performed wound care treatments using sterile techniques, promoting healing and preventing complications.
- Enhanced patient satisfaction levels through effective communication and empathetic listening skills.
- Participated in ongoing professional development opportunities to enhance knowledge base and skillset as an LPN.
- Collaborated with interdisciplinary healthcare teams to develop comprehensive care plans for patients.
- Supported the delivery of evidence-based interventions by staying current on best practices in the field of nursing.
- Reduced medication errors by accurately administering medications and diligently verifying patient information.
- Utilized time management skills to prioritize tasks effectively, allowing for efficient completion of daily responsibilities.
Education
Bachelors of Science In Nursing -
Walden University
Associates of Applied Science - undefined
Jersey College School of Nursing
01-2020
Skills
- Strong knowledge of injury prevention
- Excellent communication skills
- Attention to detail
- Ability to collaborate effectively
- Providing high-quality care
- Community resource management
- Needs assessment
- Resource mobilization
- Informational material development
- Nonprofit experience
- Program promotion
- Report preparation
- Project leadership
- Community engagement
- Presentation skills
- Partnership development
- Service coordination
- Program oversight
- Presentation development
- Cultural history
- Community relations management
Certification
NJ Choice Certification- 2025
Timeline
Gender Affirming Care Advisor
Horizon Blue Cross Blue Shield of NJ
09.2025 - Current
Community Outreach Coordinator- Registered Nurse
Hackensack University Medical Center
01.2025 - Current
MLTSS/FIELD RN-Case Manager
AETNA/CVS HEALTH
02.2023 - 02.2024
RN Team Lead-Community Behavioral Health Case Manager
Catholic Charities Diocese of Trenton
10.2020 - 01.2024
Staff Nurse-LPN
Atrium Post Acute Rehab
08.2018 - 12.2020
Associates of Applied Science - undefined
Jersey College School of Nursing
Bachelors of Science In Nursing -
Walden University