Summary
Overview
Work History
Education
Skills
Timeline
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Lauren Kramer

Cincinnati,OHIO

Summary

A dedicated team player with extensive experience in customer service and problem-solving gained at Tavern On The Bend. Proficient in Microsoft Office and adept at multitasking, I thrive in fast-paced environments while delivering exceptional service and optimizing operations. I take extreme interest in bread boarding and circuits. My strong adaptability and organizational skills have consistently contributed to team success and customer satisfaction.

Overview

5
5
years of professional experience

Work History

Restaurant Team Member

Tavern On The Bend
10.2022 - Current
  • Display excellent teamwork skills.
  • Handle cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
  • Train new employees by demonstrating tasks and coaching during daily activities.
  • Perform opening and closing duties as needed.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Arriving to work presentable in appearance to meet restaurant standards.
  • Monitor food quality and freshness throughout the day.

Fast Food Crew Member

Burger King
08.2021 - 05.2023
  • Greeted customers and took orders at the counter and drive-through promptly
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Worked well with team members
  • Good work relationship with store owner and managers

Fast Food Crew Member

Arby's
10.2020 - 10.2021
  • Worked front counter, drive-thru and other areas efficiently.
  • Took orders, prepared meals, and collected payments.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Worked well with team members
  • Followed food safety procedures.
  • Handled customer complaints professionally, resolving issues promptly to ensure customer satisfaction.
  • Prepared high-quality food items following established recipes.
  • Utilized strong problem-solving skills.
  • Trained newly hired employees.
  • Prepared recipe ingredients for the week.

Education

Bachelor of Science - Electrical And Computer Engineering Technology

Miami University Hamilton
05-2028

Skills

  • Honest and trustworthy

  • Adaptability and dependable

  • Customer service/communication

  • Clean background check

  • Basic training

  • Organizational skills

Timeline

Restaurant Team Member

Tavern On The Bend
10.2022 - Current

Fast Food Crew Member

Burger King
08.2021 - 05.2023

Fast Food Crew Member

Arby's
10.2020 - 10.2021

Bachelor of Science - Electrical And Computer Engineering Technology

Miami University Hamilton

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Lauren Kramer