LAUREN LIEB
Atlanta,GA
Summary
Director of the Multifamily Division with a track record of managing a multimillion-dollar book of business and achieving over 90% client retention. Expertise in developing tailored risk management strategies and building strategic carrier partnerships that enhance client satisfaction and operational efficiency.
Overview
17
17
years of professional experience
Work History
Director of Multifamily/Senior Risk Advisor
InsuranceHub Leavitt
01.2013 - Current
- Provided tailored risk management insights as a trusted advisor for clients nationwide
- Managed a $2M+ book of business with 90%+ client retention.
- Led renewal marketing strategies and delivered executive-level proposal presentations, consistently exceeding client retention goals.
- Partnered with commercial clients to develop risk management strategies that reduced exposures and controlled insurance costs.
- Built an exclusive referral partnership with a 100,000+ member national multifamily association
- Conducted quarterly educational webinars for association members, enhancing industry knowledge and engagement
- Developed strategic partnerships with MGAs, securing exclusive insurance markets and expanding coverage options for clients.
- Exceeded annual sales goals consistently; named Producer of the Year (2018).
- Authored 8 industry articles for national publications including Insurance Journal and Rent Magazine
- Trained new hires on using agency CRM and market placement strategy
Assistant Managing Partner
BBC, Inc.
01.2011 - 01.2013
- Developed and maintained relationships with ~800 business clients generating $5K+ annual spend
- Recruited, coached, and managed team of over 10 employees, enhancing performance and operational outcomes
- Achieved promotion to leadership role within one year of joining
Adoptions Counselor
Atlanta Humane Society
01.2010 - 12.2010
- Conducted adoption interviews to assess client needs and facilitated client-facing services.
- Oversaw financial transactions and provided customer education on adoption processes.
Education
Bachelor of Science - Biology
Rhodes College
Memphis, TNSkills
- Property and casualty insurance
- Market risk analysis
- Contract negotiations
- Sales strategy
- Renewal execution
- Client relationship management
- Partnership development
- Executive communication
- Team leadership
Community Service
- Leads the agency fundraising initiatives that support Home of Hope, a women and children's non-profit organization
- Volunteers with animal rescue and wildlife conservation organizations
- Assists in culture-building initiatives through agency's Culture Club
Timeline
Director of Multifamily/Senior Risk Advisor
InsuranceHub Leavitt
01.2013 - Current
Assistant Managing Partner
BBC, Inc.
01.2011 - 01.2013
Adoptions Counselor
Atlanta Humane Society
01.2010 - 12.2010
Bachelor of Science - Biology
Rhodes College