Tyler Miller
DICK'S Sporting Goods
McAllen
1
Certification
5
Years of experience
Dedicated and adaptable professional committed to contributing effectively in any role. Possesses a strong work ethic and a proven track record of maximizing opportunities while consistently delivering high-quality results in fast-paced environments. Open to relocating to McAllen, TX, with a positive attitude and readiness to embrace new challenges. Passionate about fostering teamwork and collaboration to achieve organizational goals.
Work History
Front End CSS (Lead)
10 Months- As a Front End Lead at Dick’s Sporting Goods, I play a key role in ensuring smooth and efficient store operations. In addition to handling cashier responsibilities, I lead and support front-end team members throughout their shifts. I’m responsible for approving transactions that require additional verification, ensuring accuracy and compliance with store policies.
- I also manage end-of-day cash handling, including counting and reconciling registers to maintain financial accuracy. As the primary point of contact for cashiers, I provide guidance, answer questions, and step in to assist whenever extra support is needed.
- I’m also the #1 leading commissioner in the store, consistently driving the highest number of credit card sign-ups and warranty sales. Because of this, managers rely on me to train new hires, specifically teaching them how to effectively pitch credit cards and protection plans. My role combines leadership, sales performance, and mentorship, helping both the team and the store succeed.
Warehouse Worker
8 Months- During my time at Ryker Powersports, I worked primarily in the warehouse where I was responsible for keeping track of motorcycle inventory, making sure everything coming in and out was properly documented and handled with care. I regularly loaded and unloaded shipments, moved bikes around the lot, and ensured the inventory stayed organized and up to date. Outside of the warehouse, I also worked directly with customers—helping them choose the right motorcycle based on their needs, preferences, and experience level. I took pride in walking them through different models, explaining features, and answering any questions they had. I also handled customer concerns and complaints, doing my best to resolve any issues and make sure they left satisfied. The role gave me a well-rounded experience in both warehouse operations and customer service.
Raising Canes Crewmember
1 Year 5 Months- In my time with canes, i’ve learned so much. Canes pushes the standard on what true customer service is, setting expectations higher than most, and always pushing for even more than that. Canes sets the bar high for the entire business, and that is the reason it has helped me grow tremendously as an employee over my time with them.
Whataburger Team Member
10 Months- In my 10 Month at Whataburger, i trained everywhere, i mainly worked the front counter and dine in.
Jack in the box crew member
10 Months- At my 10 Months at jack in the box, i worked the fryers and drive thru, along with front counter. i mainly focused on fryers in my time, it was what i was best at.
Education
High school diploma
Skills
Customer service
Customer returns handling
Sales needs analysis
Productivity software
Activity sales targets
Client interaction via phone calls
Microsoft Office
Food Service
Field sales
Computer operation
Telemarketing
Math
CRM system proficiency
Property And Casualty
License
Cashiering
Video conferences (communication methods)
Marketing
Life insurance knowledge
Desktop applications
Google Workspace
Industry knowledge of financial regulations
Financial sales
Work ethic
Sales
Risk assessment
Computer skills
Kitchen Experience
Teamwork
Closing sales leads
Technical Proficiency
Property insurance knowledge
Customer communication
Client database systems
Communication skills
Attention to detail
Legislation
Customer engagement
Sales management systems proficiency
Safe work practices
Property casualty insurance
Interviewing clients
Customer relationship building
Closing sales
Research
Time-based sales targets
Cash Handling
Customer inquiry handling
Critical thinking
Excellent communication
Organizational skills
Active listening
Decision-making
Verbal communication
Problem resolution
Friendly
positive attitude
Teamwork and collaboration
Problem-solving
Certification
- Property And Casualty June 2026 to Present Licensed Property & Casualty Insurance Producer with expertise in risk assessment, coverage analysis, and insurance solutions for individuals and businesses. Dedicated to helping clients protect their assets through tailored coverage strategies, exceptional service, and a commitment to long-term financial security.
- Driver's License October 2025 to Present
- Customer Service December 2023 to Present I completed 60 hours of organized classroom instruction in order to receive my Customer Service Certificate
- Food Handler Certification
- Personal Lines License
- Property & Casualty License
Languages
English
Timeline
Front End CSS (Lead)
DICK'S Sporting Goods
08.2025 - CurrentRead More
Warehouse Worker
Ryker PowerSports
08.2024 - 04.2025Read More
Raising Canes Crewmember
Raising Cane's
03.2023 - 08.2024Read More
Whataburger Team Member
Whataburger
04.2022 - 02.2023Read More
Jack in the box crew member
Jack in the box
06.2021 - 04.2022Read More
McAllen Memorial
High school diploma
Read More