Jeffrey McBride
Grocery
Arden,NC
Summary
Dynamic Front End Team Lead with expertise and a proven track record in enhancing user experience. Skilled in mentoring and optimizing development processes to drive team success and improve project outcomes.
Overview
38
38
years of professional experience
Work History
Front End Team Lead, Produce Team Lead
Fry's Marketplace
08.2020 - 05.2026
- Led front-end development team to enhance user experience and improve site performance.
- Mentored junior developers, fostering skill growth and collaboration within the team.
- Implemented best practices for code quality and project management using Agile methodologies.
- Collaborated with design teams to translate wireframes into responsive web applications.
- Streamlined development processes, reducing turnaround time for feature releases by optimizing workflows.
- Conducted code reviews, ensuring adherence to standards and enhancing overall project quality.
- Developed training materials for onboarding new team members, improving integration efficiency.
- Effectively delegated tasks among team members based on individual strengths, ensuring a balanced workload and efficient project completion.
- Conducted thorough code reviews, identifying potential issues and providing constructive feedback to improve overall code quality.
- Provided comprehensive documentation for all projects completed during my tenure as a Front End Team Lead.
- Monitored cash drawers in 7 checkout stations to verify adequate cash supply.
- Completed bi-weekly payroll for 16 employees.
Produce Team Lead
Harris Teeter Grocery Store
03.2015 - 06.2020
- Supervised produce department operations, ensuring compliance with quality standards and safety regulations.
- Trained and mentored team members to enhance product knowledge and customer service skills.
- Implemented inventory management practices to reduce waste and improve stock availability.
- Coordinated daily displays to highlight seasonal products, driving sales and attracting customer interest.
- Conducted regular inspections of produce quality, addressing issues promptly to maintain freshness.
- Developed staff schedules to optimize labor efficiency while meeting operational demands.
- Analyzed sales data to identify trends, informing strategic decisions for product assortment and promotions.
- Addressed customer inquiries and concerns promptly, delivering exceptional service that exceeded expectations.
- Collaborated with store management to develop seasonal promotions, driving increased sales in the produce department.
- Assisted in hiring and training new team members, fostering a culture of continuous learning and development within the department.
- Enhanced team performance by providing ongoing training and coaching on produce handling techniques.
- Improved produce quality by implementing rigorous inspection and inventory management processes.
- Evaluated employee performance periodically through formal reviews and informal feedback sessions, providing constructive guidance aimed at professional growth.
- Reduced waste levels with diligent monitoring of expiration dates and proper storage procedures.
Meat Department Associate
Henry's Market Place
07.2012 - 02.2015
- Managed inventory levels, ensuring product availability and freshness in meat department.
- Trained new associates on safety protocols and operational procedures for meat handling.
- Operated cutting equipment, maintaining high standards of cleanliness and sanitation.
- Assisted customers with meat selection, providing product knowledge and cooking suggestions.
- Mentored junior staff members, fostering a collaborative team environment and enhancing skills development.
- Assisted customers with special requests, such as custom cuts or specific preparation instructions, enhancing their shopping experience.
Produce Team Lead
Food 4 Less
12.2005 - 05.2012
- Collaborated with vendors to negotiate pricing and secure high-quality products for the store.
- Spearheaded initiatives to improve overall store cleanliness, contributing to a more pleasant shopping environment for customers.
- Fostered positive relationships between team members through open communication channels, resulting in improved collaboration efforts across the board.
- Optimized workflow efficiency by regularly updating standard operating procedures in line with best practices from industry peers.
- Maintained open lines of communication with vendors, negotiating favorable pricing terms while upholding quality standards.
- Maximized customer satisfaction through efficient product rotation and restocking practices.
- Implemented creative merchandising techniques to showcase seasonal offerings, attracting customer attention and increasing sales opportunities.
- Streamlined ordering processes for optimized inventory levels, ensuring a consistent supply of fresh produce.
- Managed daily operations within the department, including scheduling staff shifts and delegating tasks appropriately based on individual strengths.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Pleasantly greeted customers and provided prompt and courteous service.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Trained new employees to provide knowledge of proper produce handling and rotation procedures.
Night Manager
Keils Food Stores
10.2000 - 11.2005
- Supervised night operations, ensuring efficient store opening and closing procedures.
- Managed inventory control, optimizing stock levels and reducing waste.
- Trained and mentored staff on customer service protocols and product knowledge.
- Implemented security measures to safeguard store assets during night shifts.
- Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
- Resolved customer complaints promptly and professionally to maintain satisfaction.
- Resolved guest complaints effectively, working towards satisfactory outcomes that enhanced overall satisfaction levels.
- Trained and mentored new and existing staff to achieve best practices.
- Created nightly shift task lists to assign duties to each employee.
- in delivering smooth, productive night shift
- Managed 1mployees in delivering smooth, productive night shift
Assistant Store Leader
Boneys / Henry's Market
06.1988 - 10.2000
- Oversaw daily store operations, ensuring efficiency and compliance with company policies.
- Trained and mentored team members to enhance service quality and teamwork.
- Implemented inventory management strategies to optimize stock levels and reduce waste.
- Analyzed sales data to identify trends and inform merchandising decisions.
- Developed employee schedules to maximize coverage during peak hours and improve customer experience.
- Coordinated staff training programs focused on product knowledge and customer service skills.
- Recruited and hired talented individuals bringing depth and experience to organization.
- Served as floating manager-on-duty, MOD, to cover shift shortage.
- Increased customer satisfaction by providing exceptional service and addressing concerns promptly.
- Created staff schedules, approved requested time off and updated reports.
Education
BBA - Business Administration And Management
06-1994
- [Number] GPA3.2
Skills
- Task automation tools
- Responsive web design
- expertise
- Git proficiency
- Design patterns
- Customer service
- Time management
- Listening skills
- Cash counting
- Cash handling
- Relationship building and management
- Training and mentoring
- Goals and performance
- Administrative skills
- Team building
- Cash handling accuracy
- Employee motivation
- Cash register operation
- Accurate money handling
- Staff management
- Team supervision
- Opening and closing procedures
- Staff supervision
- Workflow management
- File management
- Administrative support
- Operations
- Effective planning
- Performance improvement
- Order management
- Sales coaching
- Vendor management
- Budgeting and finance
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Organizational skills
- Team collaboration
- Team leadership
- Adaptability and flexibility
- Decision-making
- Customer service management
Timeline
Front End Team Lead, Produce Team Lead - Fry's Marketplace
08.2020 - 05.2026
Produce Team Lead - Harris Teeter Grocery Store
03.2015 - 06.2020
Meat Department Associate - Henry's Market Place
07.2012 - 02.2015
Produce Team Lead - Food 4 Less
12.2005 - 05.2012
Night Manager - Keils Food Stores
10.2000 - 11.2005
Assistant Store Leader - Boneys / Henry's Market
06.1988 - 10.2000
San Diego Mesa College - BBA, Business Administration And Management