Lauren Lynch
Fairfax,VA
Summary
I'm looking to elevate my customer service passion and experience to the next level in a fun and structured environment with an emphasis on team work and the opportunity for professional growth.
Overview
13
13
years of professional experience
Work History
Server & Dining Room Support
Sweetwater Tavern
07.2020 - Current
- Set positive tone for entire dining experience as well as staff
- Maintained clean and organized dining areas
- Served food and beverages promptly with focused attention to customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Cultivated warm relationships with regular customers.
Shift Supervisor & Bartender
PresentRed Robin Gourmet Burgers & Brews, Falls Church Virginia
03.2015 - 07.2020
- Server and bartender duties
- Trained new front of house team members as a Certified Learning Coach
- Completed early management training to become a Shift Supervisor
- Performed opening and closing management procedures solo
Server & Bartender
Red Robin Gourmet Burgers & Brews
03.2010 - 03.2015
- Server and bartender duties
- Trained front of house team members as a Certified Designated Trainer
- Certified in all front of house positions
- Early training for Back of House
Education
Associate Degree - General Studies
Bloomsburg University of Pennsylvania
Bloomsburg, PA2008
Skills
- Business Planning
- Social Perceptiveness
- Guest Inquiries
- Station Preparation
- Team Member Motivation
- Staff Development
- Detail Oriented
- Customer Relationship Management
Timeline
Server & Dining Room Support
Sweetwater Tavern
07.2020 - Current
Shift Supervisor & Bartender
PresentRed Robin Gourmet Burgers & Brews, Falls Church Virginia
03.2015 - 07.2020
Server & Bartender
Red Robin Gourmet Burgers & Brews
03.2010 - 03.2015
Associate Degree - General Studies
Bloomsburg University of Pennsylvania
Similar Profiles
Holly HersmanHolly Hersman
Food and Beverage Manager at Sweetwater TavernFood and Beverage Manager at Sweetwater Tavern
Rachel HadenRachel Haden
Server at Sweetwater TavernServer at Sweetwater Tavern
Orlando MartinezOrlando Martinez
Lead Server at Sweetwater TavernLead Server at Sweetwater Tavern
Aryana HallAryana Hall
Bartender at Sweetwater TavernBartender at Sweetwater Tavern
Eric KambachEric Kambach
Wine Supervisor at Total Wine & MoreWine Supervisor at Total Wine & More