Summary
Overview
Work History
Education
Skills
Accomplishments
Technicalskillsandexpertise
Timeline
Generic

Lauren Malloy Lindell

Maple Glen,PA

Summary

Senior management professional, bringing strategic leadership and operational excellence to drive organizational success. Skilled in project management, team collaboration, and process optimization with keen focus on achieving results. Adept at navigating complex challenges, fostering a positive culture of accountability, and adapting to evolving business needs. Known for strong decision-making, effective communication, and building high-performing teams.

Overview

25
25
years of professional experience

Work History

Senior Manager, Regional HR Operations

ICON plc
04.2022 - Current
  • Direct responsibility for the leadership of 7 HR Managers responsible for the support for North America. Remit ranging from approximately 8,000-10,000 employees.
  • Ensure effective delivery of HR Management support to key leaders via the planning and implementation of global and regional HR people strategies, diversity, inclusion and belonging initiatives, organization changes, management of employee and labor relations, effective risk management and sustained legal compliance
  • Contribute to the strategic direction of HR through active participation in the Regional HR leadership team for HR Operations
  • Develop constructive relationships with key executives and senior leaders, site leadership
  • Implementation of HR global enterprise wide and service line specific initiatives
  • Collaborate with Centers of Excellence and global HRBPs on design and implementation of key initiatives
  • Ensure effective implementation by HR Managers of people strategies and plans through the rollout of programs and projects and through provision of legal and regulatory insight
  • Manage HR operations by recruiting, selecting, orienting, training, coaching and leading HR staff
  • Develop HR talent through career development programs and management of high potential team members
  • Deliver country specific HR work streams associated with acquisitions and outsourcing plans
  • Integration of acquired and inbound outsourced employees as required during M&A harmonization activities
  • Responsible for management and oversight of employee relations, legal compliance cyclical HR activity and ensuring HR Policies and processes meet legal requirements
  • Delivery of complex advise on key areas such as disciplinary, performance management, redundancy, long term sickness and other issues as identified
  • Proactively work with leaders to highlight and identify key trends and issues arising from data such as exit interviews, turnover reports, performance reviews and propose specific plans to target improvement
  • Build strong relationships with key leaders and manage escalations and high-risk situations within North America

HR Manager

ICON plc
03.2016 - 03.2022
  • Provide HR support for approximately 1250 employees
  • Leader of HR integration team for home health book of business, Engagement Committee and Americas HR Business Continuity
  • Contributing member of various project teams including business line people plans, retention programs, global tuition reimbursement policy, flexible working, HR Global Engagement, Site Leader initiative, restructure initiatives and policy project team
  • Manage employee relations, employee development planning, coaching, performance management, complex legal cases and ad hoc responsibilities for assigned service lines
  • Projects including the HR Global Engagement team, creation of an HR process for business continuity, Site Leader opportunities and personal development plans
  • Work closely with people leaders across service lines to implement their people strategies, plans and processes
  • Coach and consult with line managers on talent development, org design, engagement, performance and rewards, restructuring and disciplinary actions
  • Partner with people leaders to create strategy for engagement, discuss survey results and influence and support development and execution of action plans
  • Service line transformational projects such as restructuring, M&A, career mapping and harmonization
  • Pull through, influence and drive culture
  • Incorporate diversity and unconscious bias awareness into day to day

Manager, Human Resources HR Business Partner

BTG plc.
02.2013 - 02.2016
  • Company Overview: Acquired by Boston Scientific 2019
  • Provided direct HR support for approximately 250 employees
  • Contributing member of various project teams including Asia Pacific expansion, Vascular launch teams, North American corporate office expansion, roll out of Recruiting/ATS, Succession Planning and Performance Management modules of HRIS, and M&A activities
  • Identify talent development opportunities/issues and coach managers through implementing proactive strategies
  • Execute hiring plans, next generation talent management & leadership development
  • Manage and execute against procedures for employee relations, employee development, strategic planning for business function success
  • Facilitate management, performance management and field leadership live training sessions and increase utilization of LMS; increase business utilization of L&D trainings and opportunities via education, promotion and enrollments
  • Member of Vascular product launch team prior to FDA approval and post market to execute HR functions, contribute to next generation strategic plans including team expansion; HR representation on Global Leadership Team; Specialty Pharmaceutical Leadership Team
  • Built organizational capability by partnering with Clinical, Regulatory, Finance and executing restructure to shared services model; graduated from internal Management Development Program and mentored participants in following classes
  • Manage HR support team members
  • Acquired by Boston Scientific 2019

Sr. HR Generalist

BTG plc.
04.2011 - 02.2013
  • Company Overview: Acquired by Boston Scientific 2019
  • Execute full cycle recruitment, induction, employee relations, training, compensation, benefits and other special projects
  • Provide guidance on HR operational issues, create and administer new programs and initiatives
  • Partner with management teams to facilitate the delivery of various HR services and serve as a contact for employees regarding HR policies and procedures

Generalist, Human Resources

CSL Behring
07.2010 - 04.2011
  • Recruitment, managed manual applicant tracking, supported client groups during reorganization and growth initiatives
  • Facilitated performance and development planning and reporting, conducted development plan training, coached talent and succession planning
  • Supported and advised key client groups regarding employee relations situations, HR policies and procedures and execution of compensation strategies with client groups
  • Implemented development trainings such as Culture Wizard and Leaders Roadmap, facilitated employee opinion survey action planning and follow up, supported roll out of Plateau LMS

Human Resource Specialist

Proscape Technologies, Inc.
10.2008 - 07.2010

Human Resource Specialist

NewSeasons Assisted Living Communities, Inc.
06.2004 - 10.2008

PPO Coordinator

PMA Insurance Group
05.2002 - 06.2004

Lifeworks Consultant

Ceridian Performance
02.2000 - 05.2002

Education

Bachelor of Arts - Psychology

Bloomsburg University
Bloomsburg, PA

Professional Human Resource Management Certification -

Villanova University

Unleashing Talent Certification -

FranklinCovey Leadership Modular Series

Skills

  • Business acumen
  • Excellent communication
  • MS office
  • Strategic planning
  • Operations management
  • Talent development
  • Teamwork and collaboration
  • Team development

Accomplishments

  • Successfully built and lead a team of 7 HR Managers supporting multiple business service lines for the North American region
  • Lead HR integration for home health business acquisition supporting approximately 90 employees in US and Poland
  • Key member of Americas integration workstream leading policies and procedures harmonization and implementation
  • Lead the Site Head function for North America and Canada, linking senior leaders at each location to establish and maintain an active network of collaboration. Goals of the Site Heads include to drive matrixed employee engagement, enabling Business Continuity when required, local office footprint review, etc. to ensure a diverse, inclusive, collaborative and efficient culture across the region
  • Established strong relationships with remote management and employees to elevate the value of HR support for CRA management, program management, regulatory and global scientific operation business lines
  • Successfully designed, implemented and executed a mass hiring plan which included one VP, Sales, 4 Regional Sales Managers and 22 Territory Sales Managers under aggressive timelines for product launch
  • Selected to participate on Commercial Leadership Team dedicated to product launch
  • Successfully designed, implemented and executed aggressive plans for an expansion of vascular product team leading to 9 new members starting employment within 2.5 months

Technicalskillsandexpertise

  • Demonstrable business acumen
  • Ability to lead teams
  • Excellent verbal and written communication skills
  • Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint, and Access)
  • Proficient with Workday
  • Experience with SAP, SuccessFactors, Lominger Interview Architect

Timeline

Senior Manager, Regional HR Operations

ICON plc
04.2022 - Current

HR Manager

ICON plc
03.2016 - 03.2022

Manager, Human Resources HR Business Partner

BTG plc.
02.2013 - 02.2016

Sr. HR Generalist

BTG plc.
04.2011 - 02.2013

Generalist, Human Resources

CSL Behring
07.2010 - 04.2011

Human Resource Specialist

Proscape Technologies, Inc.
10.2008 - 07.2010

Human Resource Specialist

NewSeasons Assisted Living Communities, Inc.
06.2004 - 10.2008

PPO Coordinator

PMA Insurance Group
05.2002 - 06.2004

Lifeworks Consultant

Ceridian Performance
02.2000 - 05.2002

Unleashing Talent Certification -

FranklinCovey Leadership Modular Series

Bachelor of Arts - Psychology

Bloomsburg University

Professional Human Resource Management Certification -

Villanova University