Summary
Overview
Work History
Education
Skills
Timeline
Certification
Receptionist
Lauren Mandola

Lauren Mandola

Houston,TX

Summary

Director of Logistics and Operations. Experienced leader with over 13 years in supply chain strategy, fulfillment, and team leadership. Scaled a startup to multimillion-dollar revenue by streamlining operations and driving cost-saving initiatives. Seeking opportunities in logistics, supply chain, or project management.

Overview

13
13
years of professional experience
1
1
Certificate

Work History

Director of Operations

Privately-Owned Manufacturing & E-Commerce
04.2021 - Current
  • Scaled revenue to over $2M through supply chain optimization and operational leadership.
  • Negotiate contracts with global suppliers and carriers, saving over 20% on procurement and shipping costs.
  • Established internal processes including SOPs, KPIs, and team performance strategies.
  • Oversee operational functions, logistics, fulfillment, and customer service.
  • Manage cross-functional collaboration of manufacturing, design, and customer support.

Warehouse Manager

Privately-Owned Manufacturing & E-Commerce
01.2018 - 04.2021
  • Oversaw warehouse operations including inventory, receiving, manufacturing, packaging, and shipping.
  • Delivered 35% gains in production and accuracy through workflow optimization and SOP enhancements.
  • Implemented forecasting strategies to align stock levels with seasonal demand.
  • Supervised and trained warehouse staff while maintaining equipment and facilities to ensure OSHA compliance, safety, and productivity.

Account Executive

Echo Global Logistics
08.2015 - 01.2018
  • Managed B2B shipping accounts, reduced delivery costs, and optimized timelines through logistics planning.
  • Exceeded quarterly sales targets via consultative selling and tailored supply chain solutions.
  • Established internal SOPs to increase customer retention and streamline internal workflows.

Private Label Account Manager

Visual Comfort & Co.
01.2012 - 08.2015
  • Coordinated the manufacturing and development of custom lighting products, ensuring on-time global delivery.
  • Conducted financial tracking including POs, invoicing, and vendor payments across international suppliers.
  • Maintained strong client communication, proactively resolving supply issues, and meeting SLAs.

Education

Bachelor of Science - Nutritional Sciences

Texas A&M University
College Station, TX
12.2011

Certificate - Artificial Intelligence and Data Science for Leaders

The University of Chicago
06-2025

Skills

  • Supply Chain & Logistics Management
  • AI-Driven Operational Strategy
  • Process Optimization & Lean Operations
  • Project oversight
  • Vendor relationship management
  • Inventory control
  • Fulfillment & Distribution (Shipstation)
  • ERP & WMS systems (Microsoft 365, SAP)
  • Microsoft Office Suite
  • Adobe Creative Suite

Timeline

Director of Operations

Privately-Owned Manufacturing & E-Commerce
04.2021 - Current

Warehouse Manager

Privately-Owned Manufacturing & E-Commerce
01.2018 - 04.2021

Account Executive

Echo Global Logistics
08.2015 - 01.2018

Private Label Account Manager

Visual Comfort & Co.
01.2012 - 08.2015

Bachelor of Science - Nutritional Sciences

Texas A&M University

Certificate - Artificial Intelligence and Data Science for Leaders

The University of Chicago

Certification

Artificial Intelligence and Data Science for Leaders - University of Chicago, 06/2025

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Lauren Mandola