Lauren Mangels
New Orleans,LA
Summary
Passionate about being physically active and learning new skills.
Outstanding work ethic with determination to execute jobs with fun and efficiency .
Authentic bartender with over 10 years of experience providing genuine hospitality.
Titles I proudly carried over the years include yoga instructor, athlete, coach, team player, teacher, student, craftsman.
Open-minded to taking on new challenges and creative techniques.
Self-motivated and ability to adapt in various environments.
Overview
11
11
years of professional experience
Work History
French Quarter Artisan Assistant
Alan Zakem
New Orleans, Louisiana
01.2026 - Current
- Hand build custom picture frames in accordance with daily sales.
- Varnish canvas photographs with care and consistency.
- Knowledge using power tools such as staple gun, nail gun, and table saw.
- Build boxes to ship artwork.
- Pack and ship framed canvas prints.
- Maintain a tidy and safe work area.
Bartender, Server
Lilette
New Orleans, LA
03.2023 - 03.2026
- Provided exceptional service to high volume of daily customers.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Processed payments accurately and efficiently with POS system.
- Resolved customer complaints in a professional manner.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Stocked service areas with supplies during slow periods.
- Informed customers of daily specials and signature menu items.
- Mixed and served a variety of cocktails to enhance guest experiences.
- Managed inventory levels and restocked supplies as needed for efficient operations.
- Greeted customers and provided excellent customer service.
Bartender
Gris Gris
New Orleans, LA
05.2022 - 05.2023
- Upsold customers from shelf to premium brands to help boost sales.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Balanced daily registers and generated sales reports for management.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
Lead Bartender
21st Amendment Bar at La Louisiane
New Orleans , LA
06.2021 - 05.2022
- Talked easily with patrons to build rapport and earn repeat business.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
- Monitored patron alcohol consumption to encourage safety.
- Developed unique cocktail recipes to enhance menu offerings and customer experience.
- Advertised, marketed and recommended drink options to guests.
- Ordered and maintained inventory of bar products, alcohol, soft drinks and supplies to drive high volume of sales.
- Reduced inventory losses and moved older products by creating new drink menu items.
- Created signature beverages to increase revenue and patron loyalty.
- Checked customer IDs per day to verify legal age of customers.
- Increased average ticket amounts by upselling customers from shelf to premium brands.
Bartender
LOFT 18 Metairie
Metairie, LA
11.2020 - 06.2021
- Delivered consistent cocktails and service in a chaotic atmosphere
- Managed bar inventory, ensuring stock levels met service demands.
- Provided exceptional customer service, building rapport with diverse patrons.
- Collected and organized daily till totals and tips.
- Talked easily with patrons to build rapport and earn repeat business.
- Met customer, business operations and server needs with minimal errors or delays.
Bartender
QED Hospitality
New Orleans, LA
11.2019 - 03.2020
- Upsold customers from shelf to premium brands to help boost sales.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Balanced daily registers and generated sales reports for management.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
Corporate Bartender Trainer
Walk On's Sports Bistreaux
New Orleans, LA
08.2015 - 01.2020
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Trained new bartenders on drink preparation and upselling techniques.
- Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
- Evaluated students' performance and issued progress reports.
- Created appropriate learning environments for students.
- Conducted on-the-job training classes and demonstrated principles, techniques, procedures and methods of diverse subjects.
- Gave constructive feedback to students to improve learning and progress against course objectives.
Certified Yoga Instructor
Root2Rise Wellness
Houma, LA
12.2018 - 07.2019
- Educated students about proper form to maintain safety and maximize benefits of different positions.
- Created curriculums for different skill levels to offer exceptional service to students.
- Kept studio spaces clean and setup for classes of up to 20 students.
- Maintained safety-oriented, neat and distraction-free studio, allowing participants to focus.
Education
Bachelor of Science - Human Performance and Health Promotion
University of New Orleans
New Orleans, LA05-2024
200hr Registered Yoga Instructor -
Root2Rise
Houma, LA01-2019
Skills
- Suggestive Selling
- Health Codes Compliance
- Cash Handling and Management
- Teamwork and Professionalism
- Multitasking and Prioritization
- Good Conversationalist
- Organized and Detail Oriented
- Engaging Customers
- ServSafe Certified
- Self-Motivated
- Collaboration and Teamwork
- Friendly and Outgoing
- Cocktail Creation
Timeline
French Quarter Artisan Assistant
Alan Zakem
01.2026 - Current
Bartender, Server
Lilette
03.2023 - 03.2026
Bartender
Gris Gris
05.2022 - 05.2023
Lead Bartender
21st Amendment Bar at La Louisiane
06.2021 - 05.2022
Bartender
LOFT 18 Metairie
11.2020 - 06.2021
Bartender
QED Hospitality
11.2019 - 03.2020
Certified Yoga Instructor
Root2Rise Wellness
12.2018 - 07.2019
Corporate Bartender Trainer
Walk On's Sports Bistreaux
08.2015 - 01.2020
Bachelor of Science - Human Performance and Health Promotion
University of New Orleans
200hr Registered Yoga Instructor -
Root2Rise