Lauren Mann
-
Centerville,OH
Summary
Motivated and detail-oriented graduate with a strong academic background in Communication and Political Science, with a concentration in Health Administration. Offers a unique blend of customer service, administrative, and clinical experience through previous sales and healthcare internship roles. Demonstrates leadership through active involvement in student organizations and community outreach. Passionate about healthcare operations and fall prevention initiatives, with excellent communication skills and a commitment to improving patient care and organizational efficiency.
Overview
6
6
years of professional experience
4047
4047
years of post-secondary education
Work History
Operations & Customer Support Associate
Shop Nation LLC
01.2024 - Current
- Fulfill customer orders by accurately picking, packing, and labeling shipments.
- Maintain inventory and monitor stock levels to ensure efficiency.
- Collaborate with team members to streamline operations and improve workflow.
Sales Associate
Runners Plus
09.2022 - 10.2024
- Provided personalized customer service and product recommendations related to running and fitness.
- Delivered an exceptional in-store experience and maintained knowledge of latest products.
Fall Prevention Coordinator
Palarum LLC- Healthcare / Hospitals
05.2024 - 08.2024
- Facilitated clinical operations by overseeing fall prevention initiatives across two community living centers.
- Monitored patient enrollment, ensuring accurate data entry and timely reporting, which improved data integrity and patient tracking.
- Collaborated with interdisciplinary teams to assess patient outcomes and supported fall prevention audits, leading to enhanced patient safety protocols.
- Educated staff and patients on device usage and compliance with clinical guidelines.
Family Resource Advocate
Dayton Children's Hospital
06.2022 - 08.2022
- Assisted families in accesses healthcare and social services.
- Connected patients with community resources and advocated for their needs.
- Partnered with hospital staff to improve family well-being.
Dietary Aide
Randall Residence of Centerville
08.2019 - 02.2022
- Delivered meals to residents with professionalism and courtesy.
- Assisted residents with dietary needs and ensured a clean, safe dining environment.
- Followed all food safety regulations while preparing meals for patients.
- Implemented feedback mechanisms for patients on meal quality, driving continuous improvement.
Education
Bachelor of Arts - Political Science, Communication, Health Administration
University of Dayton
Dayton, Ohio05.2025
Centerville High School -
Centerville High School
Centerville, Ohio05.2021
Skills
Patient Education & Advocacy
Administrative Support
Data Entry & Documentation
Inventory Management
undefinedTimeline
Fall Prevention Coordinator
Palarum LLC- Healthcare / Hospitals
05.2024 - 08.2024
Operations & Customer Support Associate
Shop Nation LLC
01.2024 - Current
Sales Associate
Runners Plus
09.2022 - 10.2024
Family Resource Advocate
Dayton Children's Hospital
06.2022 - 08.2022
Dietary Aide
Randall Residence of Centerville
08.2019 - 02.2022
Bachelor of Arts - Political Science, Communication, Health Administration
University of Dayton
Centerville High School -
Centerville High School
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