Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tea Curtis

Summary

Detail-oriented and resourceful LVN with a strong background in variety of health care settings including in patient acute care, Med-Surg, ER, Rehab and case management nursing. Recognized for critical thinking, accurate documentation, and the ability to assess medical necessity in high-pressure environments. Experienced in collaborating with multidisciplinary teams and managing complex clinical scenarios. Eager to transition into a remote utilization review role to improve care coordination.

and support cost-effective decision-making.

Overview

8
8
years of professional experience

Work History

Clinical Support Coordinator

CVS Pharmacy
01.2024 - Current
  • Coordinate medical services by reviewing patient records, supporting authorizations, and ensuring compliance with contract and regulatory requirements.
  • Serve as a liaison between providers, patients, and insurance teams to resolve clinical and administrative issues.
  • Review cases against criteria, maintaining accuracy and timeliness to meet production and quality goals.
  • Support interdisciplinary team collaboration for care planning and transition of care.
  • Provide education and resources to patients and families to enhance care understanding and adherence.

Float LVN (Acute/Med-Surge,/Rehab/ER)

Medical City
Dallas
05.2023 - Current
  • Provided direct patient care, including assessments, medication administration, wound care, and patient education in high-acuity settings.
  • Documented patient care and findings in EMR systems, ensuring accuracy for utilization review and discharge planning.
  • Collaborated with interdisciplinary teams, including RNs, physicians, case managers, and social workers, for coordinated care.
  • Supported utilization management tasks, including gathering clinical documentation for prior authorizations and appeals.
  • Participated in process improvement initiatives to streamline chart review workflows and improve documentation quality.

Lead Behavioral Health Technician

University Behavioral Health
01.2018 - 01.2023
  • Implemented individualized behavior intervention plans for diverse client needs.
  • Collaborated with multidisciplinary teams to optimize treatment strategies.
  • Monitored client progress and documented behavioral changes effectively.
  • Educated clients and families on behavior management techniques and strategies.
  • Conducted assessments to identify behavioral triggers and patterns.

Education

Bachelor of Science - Nursing

Galen College of Nursing
Dallas, TX
12-2026

Nursing Diploma - Licensed Vocational Nurse

North Central Texas College
Gainesville, TX

Skills

  • Clinical Support & Care Coordination
  • Utilization Management (UM) & Prior Authorization
  • Patient & Provider Liaison Services
  • InterQual & Milliman Care Guidelines (MCG)
  • Utilization review (UR), utilization management (UM), and prior authorization
  • EMR Navigation (Epic, Cerner, Meditech, etc)
  • Microsoft Office Suite & Multi-system navigation
  • Patient Education & Advocacy
  • BLS, ACLS, IV Certified
  • Strong Organizational & Communication Skills

Timeline

Clinical Support Coordinator

CVS Pharmacy
01.2024 - Current

Float LVN (Acute/Med-Surge,/Rehab/ER)

Medical City
05.2023 - Current

Lead Behavioral Health Technician

University Behavioral Health
01.2018 - 01.2023

Bachelor of Science - Nursing

Galen College of Nursing

Nursing Diploma - Licensed Vocational Nurse

North Central Texas College
Tea Curtis