Lauren Manning
Summary
Compassionate Special Education Instructional Aide with 3.5 years of experience working with differently-abled students. Highly organized, adaptable, and an excellent communicator. Proficient in planning engaging activities and lessons that develop essential life and education skills that benefit students across the cognitive spectrum.
Overview
6
6
years of professional experience
Work History
Special Education Instructional Aide
Oak Ridge R-6 School
09.2021 - Current
- Participated in professional development opportunities to stay current on best practices within the field of special education.
- Documented behaviors, implemented interventions, and treatment results.
- Assisted teachers and worked individually with students with special needs, helping each student learn in their own way.
- Monitored classroom to observe students' progress in developing skills as well as manage distracting or inappropriate behavior.
- Established positive relationships with parents and guardians through regular communication, keeping them informed about their child''s progress and involved in the learning process.
- Monitored student progress and adjusted support strategies accordingly, ensuring continuous growth and development of skills.
- Collaborated with teachers to help with classroom and workload management.
Receptionist
A Certain Smile
10.2019 - 09.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled cash transactions and maintained sales and payments records accurately.
- Answered calls on a multi-line telephone system
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Resolved customer problems and complaints.
- Kept reception area clean and neat to give visitors positive first impression.
Pharmacy Technician
Jackson Walmart Pharmacy
07.2018 - 02.2020
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
Education
Radiology Prerequisites
Mineral Area College
Park Hills, MO05-2019
Dual Credit Courses
Southeast Missouri State University
Cape Girardeau, MOHigh School Diploma -
Meadow Heights R-2 School
Patton, MO05-2017
Skills
- Inclusion Strategies
- Classroom Management
- Positive Reinforcement
- Problem-solving abilities
- Customer Service
- Computer Skills
- Organization
- Adaptability
Timeline
Special Education Instructional Aide
Oak Ridge R-6 School
09.2021 - Current
Receptionist
A Certain Smile
10.2019 - 09.2021
Pharmacy Technician
Jackson Walmart Pharmacy
07.2018 - 02.2020
Radiology Prerequisites
Mineral Area College
Dual Credit Courses
Southeast Missouri State University
High School Diploma -
Meadow Heights R-2 School
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