Lauren Maples
Billings,MO
Summary
Dynamic and results-oriented professional with extensive experience as an Administrative Assistant at Premium Beverage Sales. Excelled in customer service and data management, enhancing office efficiency and client satisfaction. Demonstrated exceptional communication and critical thinking skills, contributing to a positive team environment and streamlined operations. Proven track record in improving workflow and maintaining confidentiality.
Overview
19
19
years of professional experience
Work History
Stay at Home Mom
Self Employed
10.2016 - Current
Administrative Assistant Assistant
Premium Beverage Sales
Springfield, MO
07.2005 - 10.2016
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Entered orders efficiently.
- Managed processing of incoming orders.
- Monitored outstanding receivables to maintain cash flow.
- Managed accounts payable processes efficiently.
- Coordinated with corporate chain stores to ensure timely order management and payment.
- Managed daily filing, faxing, and copying tasks.
- Facilitated problem resolution through direct communication with customers.
Education
General -
Kickapoo High School
Springfield, MO05.1998
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Critical thinking
- Strong problem solver
- Professional communication
- Dedicated team player
Timeline
Stay at Home Mom
Self Employed
10.2016 - Current
Administrative Assistant Assistant
Premium Beverage Sales
07.2005 - 10.2016
General -
Kickapoo High School