Lauren Martin

I receive public emergency, non-emergency, and general calls and supervise response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments. Calls require reading system maps and caller information, and documenting details in system. I question callers to determine nature of problems and locations to direct type of response needed. My primary communications are telephonic and radio transmissions to receive requests and reports from police officers, medical dispatch and firefighting crews. I search and/or enter criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests. I frequently use ACIC, NCIC, JWICS, and Integraph CAD. While on radio, I complete appropriate forms and radio announcements for police department needs such as ATL, PSAP, and multi-agency broadcasts. I also manage Detention radio channels, Inmate movement reports, Civil calls for service, and community service phone lines.

I oversee a team of employees schedules, work assignments, completion of daily tasks, and monthly evaluations. As a lead, I approve time cards, daily finance close out and validations for the financial transactions for bond payments. Several Microsoft Outlook folders for problem solving, supervisor approval, court documents, psychiatric holds, 48 hour District Attorney files, and inmate inquisitions. I also process completed inmate files and releases. Before becoming a lead, I was a SIMS Clerk and my responsibilities included answer phone calls from the public, updating court records in city and county courts, process new paper work and inmate files, date confirming and entering other agency warrants, and processing bondsmen requests. I use the county program's SHIELD, ICIS, ADP, and the HUB, almost daily to accomplish tasks.

I manage computer entries of protective orders, warrants, and national entries of people, vehicles, and items. I am responsible for creating, organizing, verifying, and storing files. I process requests for data entry thru telephonic, fax, and electric requests. I assist in the major clerical services offered by the Sheriff's department. I use the following programs daily: JMS, JWI, Filebound, Microsoft Excel, and ICIS court reporting.

I taught clients the basics of cross-training exercises and living a healthy life: powerlifting, gymnastics, endurance, diet, and supplements. I taught the children program and programmed the workouts. I assisted in facility maintenance and special events hosted by the gym.

I was a patrol unit assigned to a training officer. I worked with 12 training officers over the course of 6 months. I responded to calls of service for a variety of crimes and was proactive with business checks and pedestrian checks. I investigated traffic, person, and property crimes. I investigated Dead On Arrival calls and emergency response crime scenes with injuries. I was responsible for collecting evidence, photographing scenes and injuries, collecting statements and conducting interviews, performing arrests, transporting prisoners, collecting finger prints, booking evidence, writing crime reports and information reports, and completing forms for a variety of departments, including California Highway Patrol and District Attorney forms.

I was a Livescan Technician available for the public. I collected fingerprints and submitted to the DOJ, FBI, Child Abuse, and Firearms divisions for clearance. I performed customer service at the front counter and over the phone. I performed data entry through several programs for officer report, evidence, and other government programs. I assisted with general office functions and performed daily financial transactions. I scanned, archived, and filed documents. I performed state validations of records.

I performed data entry for city programs. I designed flyers and promotional media for youth and adult programs. I assisted in the designated operation of recreation classes and events. I worked customer service at the counter at the local community center and over the phone. I wrote contracts, managed, and coordinated with up to 20 contract employees. I managed city location reservations and assisted in general office operations. I performed daily financial transactions.