Lauren Martin
Olathe
Summary
Offering a background in analytical thinking and teamwork, with a strong desire to develop in a professional setting. Brings the ability to quickly grasp new concepts and adapt to dynamic environments, paired with foundational skills in research and report writing. Ready to use and develop problem-solving and communication skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Concessions Worker
Chiefs Stadium
09.2023 - Current
- Maintained a positive attitude while managing long lines or addressing challenging situations with customers.
- Monitored inventory and notified management of deficiencies or shortages.
- Fostered a welcoming atmosphere through consistent professionalism, courtesy, and attentiveness towards all guests.
- Demonstrated versatility by performing various roles within the concessions team as needed, such as cashier or food preparer.
Beauty Advisor
Ulta
05.2024 - 08.2024
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
Lifeguard
Overland Park Aquatics
05.2023 - 08.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Concessions Worker
3&2 Baseball Fields
05.2021 - 08.2021
- Consistently provided friendly service to promote better customer engagement.
- Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
- Enhanced customer satisfaction by providing efficient and friendly service at concession stands.
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
Education
Bachelor of Science - Exercise Science- Pre- PA Program
University of Kansas
Lawrence, KS05-2028
Skills
- Strong communicator
- Customer service
- Effective problem-solver
- Team collaboration
Certification
- First Aid/CPR Certified
- Stop the Bleed Course -American College of Surgeons Committee on Trauma
Timeline
Beauty Advisor
Ulta
05.2024 - 08.2024
Concessions Worker
Chiefs Stadium
09.2023 - Current
Lifeguard
Overland Park Aquatics
05.2023 - 08.2023
Concessions Worker
3&2 Baseball Fields
05.2021 - 08.2021
Bachelor of Science - Exercise Science- Pre- PA Program
University of Kansas
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