Lauren Martinez
Odessa
Summary
Highly organized and motivated professional seeking, abby administrative assistant to utilize strong organizational skills, customer service experience, and knowledge. Eager to contribute a dynamic team and provide exceptional customer service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Seasonal Cashier and Stock
Coach
10.2025 - Current
- Processed customer transactions accurately and efficiently using POS systems.
- Provided exceptional customer service, resolving inquiries and enhancing shopping experience.
- Ensured cleanliness and organization of checkout area to promote a welcoming environment.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
Server/ Bartender
Cinergy Entertainment Group
01.2023 - Current
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Accurately recorded orders on cash register and point-of-sale system.
- Handled money transactions accurately while following company procedures for handling cash payments.
Server
Steins Ultra Bar
04.2023 - 07.2023
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained a clean and organized work setting
- Handled cash transactions accurately and efficiently, following proper cash procedures
Seasonal Sales Associate
Nordstrom
10.2021 - 01.2022
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Effectively handled cash transactions and operated point of sale (POS) system
- Maintained cleanliness and hygiene standards
- Collaborated with team members to ensure smooth operations
Education
Cosmetology -
Paul Mitchell The School
San Antonio, Texas03-2022
High School Diploma -
Pennfostee
Scottsdale, AZ07-2020
Skills
- Excellent organizational and time management
- Food Running
- Guest Engagement
- Strong interpersonal and customer service abilities
- Proficient in administrative task (scheduling, data entry)
- Attention to detail and precision
- Exceptional verbal and written communication
- Ability to adapt and learn quickly to new talk
- Customer service
- Customer assistance
- Money handling
- Professionalism and courtesy
- Product restocking
- Product knowledge
- POS systems
Certification
- Licensed cosmetologist
Timeline
Seasonal Cashier and Stock
Coach
10.2025 - Current
Server
Steins Ultra Bar
04.2023 - 07.2023
Server/ Bartender
Cinergy Entertainment Group
01.2023 - Current
Seasonal Sales Associate
Nordstrom
10.2021 - 01.2022
Cosmetology -
Paul Mitchell The School
High School Diploma -
Pennfostee