Lauren McMahan
Kokomo,IN
Summary
Dynamic leader with a proven track record at Ross Dress for Less, enhancing employee retention and streamlining operations. Expert in inventory management and customer service, I excel in team leadership and coaching, significantly boosting productivity. My strategic approach to problem-solving and outstanding communication skills drive organizational success, with a focus on tangible achievements over routine tasks.
Overview
11
11
years of professional experience
Work History
Store Manager
Ross Dress for Less
11.2021 - Current
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Trained and guided team members to maintain high productivity and performance metrics.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Managed inventory control, cash control, and store opening and closing procedures.
Die Cast Machine Operator
Stellantis
05.2019 - 02.2024
- Efficiently operated multiple die cast machines simultaneously, maximizing production capabilities within given resources constraints.
- Enhanced production efficiency by maintaining die cast machines and performing routine inspections.
- Performed visual and physical inspections of finished products to check quality.
- Observed continuous operation of automatic machines to guarantee products met specifications and to detect jams or malfunctions, making adjustments as necessary.
Shift Manager
Jimmy John's
02.2014 - 11.2021
- Excelled in every store position and regularly backed up front-line staff.
- Tracked receipts, employee hours, and inventory movements.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Coached crew members to optimize performance and motivate toward more efficient work.
Food Ministry Director
Crossroads Community Church
05.2016 - 04.2019
- Increased ministry growth through effective leadership and strategic planning.
- Enhanced congregation engagement by implementing innovative community outreach programs and events.
- Identified and recruited potential volunteer workers.
- Created a welcoming environment for newcomers, facilitating their integration into church life through targeted programming.
- Managed staff recruitment and supervision processes, ensuring a skilled team committed to furthering the ministry''s mission.
Education
High-school Diploma - K-12
Christian Heritage Academy
Kokomo, IN05.2008
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Store operations
- Training and mentoring
- Store Opening and Closing
- Outstanding communication skills
- Team leadership and coaching
- Inventory Management
- Cash Management
- Store Merchandising
- Shift Scheduling
- Supply Ordering
- Policies and Procedures
Timeline
Store Manager
Ross Dress for Less
11.2021 - Current
Die Cast Machine Operator
Stellantis
05.2019 - 02.2024
Food Ministry Director
Crossroads Community Church
05.2016 - 04.2019
Shift Manager
Jimmy John's
02.2014 - 11.2021
High-school Diploma - K-12
Christian Heritage Academy
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