Lauren McMahon
South Lyon,MI
Summary
Highly motivated and determined Recruit Firefighter with exceptional communication abilities, a high knowledge of fire safety, and a customer service background. Pursues every opportunity to support team members and address issues head on.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barista
Biggby Coffee
08.2022 - Current
- Maintained a clean and organized workspace for maximum productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and addressing their needs.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Cashier/Carry Out
No Thai
06.2020 - 08.2021
- Greeted and welcomed all customers entering store and responded efficiently to their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from customers.
Education
No Degree - Fire Academy
Lansing Community College
Lansing, MI05.2024
High School Diploma -
South Lyon High School
South Lyon, MI06.2022
Skills
- Fitness and Agility
- Public speaking efficiency
- Decision-Making
- Team collaboration
- Problem solving skills
- Flexible and Adaptable
Certification
- Live Fire Training - 3/25-3/29
- Vehicle Extraction
- Advanced Vehicle Stabilization
- NIMS 100 & NIMS 200
- IAFF Fire Ground Survival Awareness Course
- IAFF Fire Ground Survival
- Ventilation & Forcible Entry Training
- Basic Irons
- S-110 Basic Wildland Fire Orientation
- S-130 Firefighter Training (Online Component)
- IAFF Behavioral Health Awareness
Timeline
Barista
Biggby Coffee
08.2022 - Current
Cashier/Carry Out
No Thai
06.2020 - 08.2021
No Degree - Fire Academy
Lansing Community College
High School Diploma -
South Lyon High School