ANGEL DELAROSA
Saint Petersburg
Summary
Im a highly motivated individual with fresh out of academy knowledge that is ready to be applied. I am very receptive to criticism and ready to grow. I work well under pressure and remain calm in stressful situations. Although I don't have any career experience yet, I have many years in costumer service. I work well with the public and in any public facing position.
Overview
9
9
years of professional experience
Work History
Starbucks/Barista
Starbucks
Saint Petersburg, FL
08.2023 - 03.2026
- Prepared high-quality beverages consistently while adhering to Starbucks standards.
- Delivered exceptional customer service, fostering positive relationships with patrons.
- Operated espresso machines and blenders efficiently to meet peak demand times.
- Maintained cleanliness and organization of workstations to ensure operational efficiency.
- Assisted in training new team members on beverage preparation and customer service protocols.
- Monitored inventory levels and restocked supplies as needed to minimize disruptions.
- Implemented best practices for food safety and hygiene compliance in daily operations.
Maintenance Assistant
Mike Schuppner/Family Friend
Orlando, FL
02.2021 - 11.2022
- Coordinated home maintenance tasks like scheduling repairs or preventative measures for appliances and systems within the residence.
- Served as an effective liaison between homeowner and other service providers like gardeners or repair technicians coordinating schedules to optimize overall home maintenance.
- Improved client satisfaction by addressing and resolving various home maintenance issues.
- Conducted regular home maintenance tasks such as minor repairs or landscaping duties.
- Ensured a safe and comfortable environment for clients through regular home maintenance and organization tasks.
GoCart/Tracks Associate
Funspot
Orlando, FL
07.2019 - 10.2020
- Supported team in maintaining cleanliness and organization of gaming areas and facilities.
- Adapted quickly to changing priorities while ensuring high levels of customer satisfaction.
- Provided training for new staff on operational procedures and service standards.
- Collaborated with management to identify areas for improvement in service delivery.
- Engaged with guests to gather feedback, contributing to continuous service enhancements.
Sales Associate
JCPenney
Orlando, FL
06.2017 - 09.2017
- Assisted customers with product selection, enhancing overall shopping experience.
- Maintained accurate inventory levels through regular stock checks and replenishment.
- Operated point-of-sale system efficiently, processing transactions quickly and accurately.
- Collaborated with team members to ensure store cleanliness and organization standards were met.
- Provided product knowledge to customers, addressing inquiries and increasing sales opportunities.
- Participated in visual merchandising initiatives to create attractive product displays that drive sales.
Education
Firefighter I&II - Structural Firefighting
Saint Petersburg College
Saint Petersburg, FL06-2026
No Degree - Business
Valencia College
Orlando, FLHigh School Diploma -
Cornerstone Charter Academy
Orlando, FL05-2019
Skills
- First aid certified
- Fitness and agility
- Fire safety
- Stress tolerance and resilience
- EMT certified
- CPR certified
- Firefighter I&II certified
- Adaptability
- Communication
Timeline
Starbucks/Barista
Starbucks
08.2023 - 03.2026
Maintenance Assistant
Mike Schuppner/Family Friend
02.2021 - 11.2022
GoCart/Tracks Associate
Funspot
07.2019 - 10.2020
Sales Associate
JCPenney
06.2017 - 09.2017
Firefighter I&II - Structural Firefighting
Saint Petersburg College
No Degree - Business
Valencia College
High School Diploma -
Cornerstone Charter Academy