Summary
Overview
Work History
Education
Skills
Awards
Interests
Timeline
Generic

Lauren Meissner

Maitland,FL

Summary

Detail-oriented and creative problem solver with over a decade of sales experience. Eager to expand knowledge and skills in next role. Committed to applying expertise to effectively tackle challenges and drive results. Passionate about continuous learning and growth in dynamic work environment.

Overview

16
16
years of professional experience

Work History

SALES AND MARKETING REPRESENTATIVE

UNIVERSAL STUDIOS | GUEST CONTACT CENTER
01.2020 - 08.2025
  • Top Performer in Jan, March, April, & May 2022
  • Performed a call center role to meet and exceed tourism-based sales goals
  • Facilitated call center functions during COVID-19
  • Proficient in Galaxy, Windsurfer, Desktop, & Agent Store
  • Sold over 5 million in sales

VIP CONCIERGE, GIFTING TEAM

ALL GUEST SERVICES
11.2016 - 12.2019
  • Upsold vacation packages using Clover registers
  • Acted as hotel ambassador and assisted guests
  • Worked as sole editor and writer for the company weekly newsletter from Dec. 2016 - March 2018

ATTRACTIONS

UNIVERSAL STUDIOS
01.2012 - 01.2013
  • Safely assisted guests while ensuring efficiency
  • Fully trained at two attractions (Dragon Challenge & Harry Potter and the Forbidden Journey)
  • Gained important in-park knowledge to better assist guests from around the world

SALES LEADER

PIER ONE
10.2009 - 05.2011
  • Store opening and closure procedures, including store transitioning and furniture handling
  • Leading team members to meet daily sales goals
  • Salesfloor merchandising and replenishment
  • Stockroom management and organization
  • Cash handling and customer service

Education

No Degree - Business Administration

Palm Beach College
Palm Beach, FL

Skills

  • Hospitality management
  • Client relations
  • Retail employee training
  • Targeting sales KPIs
  • Corporate leadership
  • Tourism management
  • Conflict resolution
  • Visual merchandising
  • Social media marketing
  • Adobe Premier Pro
  • Microsoft Office
  • Cash handling

Awards

Million Dollar Sales - 2021-2025, Hospitality & Tourism Management Certification from Florida Atlantic University

Interests

  • Documenting and sharing travel experiences
  • Video Gaming
  • Reading
  • Blogging/Vlogging

Timeline

SALES AND MARKETING REPRESENTATIVE

UNIVERSAL STUDIOS | GUEST CONTACT CENTER
01.2020 - 08.2025

VIP CONCIERGE, GIFTING TEAM

ALL GUEST SERVICES
11.2016 - 12.2019

ATTRACTIONS

UNIVERSAL STUDIOS
01.2012 - 01.2013

SALES LEADER

PIER ONE
10.2009 - 05.2011

No Degree - Business Administration

Palm Beach College

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