Summary
Overview
Work History
Education
Skills
Volunteer Experience
Accomplishments
Certification
Timeline
Generic

Lauren Miller

Fort Worth,TX

Summary

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, sales, customer relations, bartending, catering, marketing, and cultivating a positive work environment. Recognized for exemplary customer service and team collaboration.

Overview

15
15
years of professional experience
1
1
Certification

Work History

CATERING AND EVENTS DIRECTOR

Horizon 76/ Outpost 36
Keller, TX
10.2020 - 12.2023
  • Planned and coordinated special events to boost customer numbers and profits.
  • Recruited sponsors for events and planned scope of involvement, financial tie-ins and promotional aspects for mutual benefit.
  • Followed local regulations for events and obtained necessary permits.
  • Developed promotional materials such as flyers, brochures or posters for marketing purposes prior to each event.
  • Collaborated with clients to identify their goals and expectations from the event.
  • Identified needs of customers promptly and efficiently.
  • Seamlessly organized and took care of private large in-house parties as well as off-site caterings.
  • Managed at sister location.
  • Booked bands and other entertainment for the restaurant.

BARTENDER

The Maverick
Carrolton, TX
12.2017 - 07.2019
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
  • Effectively multitasked within fast-paced environment.

DEPARTMENT MANAGER

Old Navy, Gap
Denton, TX
01.2009 - 10.2018
  • Oversee merchandising for all departments while flexing to maximize sales.
  • Enforced safety rules and other policies to protect employees and minimize company liability.
  • Developed strategies to improve customer service and increase sales by 10% within 6 months.
  • Analyzed business performance data and forecasted business results for upper management.
  • Performed opening and closing duties as part of management team and handled cash management.
  • Supervise teams in signage, markdown, and marketing process.

EVENT COORDINATOR/EXTERNAL MARKETING

Earls 377 Pizza
Argyle, TX
01.2016 - 01.2017
  • Created contact lists of businesses, schools, and churches in surrounding areas.
  • Created marketing strategies as well as a detailed plan for communicating said strategies.
  • Provided on-site support during the day of the event including problem solving if necessary.
  • In charge of setting up events and parties within the restaurant.
  • Worked as a sever/bartender as well.

Education

Psychology

North Central Texas College

Skills

  • Project Management
  • Operations Management
  • Staff Management
  • Cross-Functional Team Leadership
  • Organizational Development
  • Verbal and Written Communication
  • Charismatic Leader
  • Suggestive Selling
  • Food Service
  • Customer Service Expertise
  • Team Training and Development

Volunteer Experience

  • Boys and Girls club of America, Assisted in training programs to help prepare kids for future jobs
  • Big Brothers and Sisters, Assisted in raising money and awareness through different events
  • Friends of the Family, Raised money and donations as well as renovation of thrift stores to help aid women and children shelters in North Texas.

Accomplishments

  • Won 2023 Wine and Jazz fest for best restaurant in Keller.

Certification

  • Have serv safe food manager certification through A+ Food Industries.
  • TABC certified.

Timeline

CATERING AND EVENTS DIRECTOR

Horizon 76/ Outpost 36
10.2020 - 12.2023

BARTENDER

The Maverick
12.2017 - 07.2019

EVENT COORDINATOR/EXTERNAL MARKETING

Earls 377 Pizza
01.2016 - 01.2017

DEPARTMENT MANAGER

Old Navy, Gap
01.2009 - 10.2018

Psychology

North Central Texas College

Similar Profiles

CREATE PROFILE
Lauren Miller