Lauren Miller
Peoria,IL
Overview
14
14
years of professional experience
Work History
Personal Banker
PNC Bank
Peoria, IL
06.2025 - Current
- Assists clients with budgeting and financial wellness.
- Assists clients with online banking and other banking needs.
- Calls clients for appointments and outbound calls.
- Creates accounts and follows up with clients to build a loyal clientele.
Patient Care Technician
OSF Hospital
Peoria, IL
02.2023 - 03.2025
- Encouraged patients in their healing process through walking and being an active participant in their healing.
- Assisted patients with activities of daily living.
- Gathered vitals from all assigned patients.
Store Manager
Hallmark Gold Crown
Bloomington, IL
10.2020 - 02.2023
- Promoted team collaboration, performance, and efficiency by fostering a healthy environment.
- Applied performance data to evaluate and improve operations, target current conditions, and forecast business needs.
- Created a pin case for Disneyland as my project and reported to Christine Dunklin with updates and ideas.
Store Manager
Tailored Brands Inc.
Normal, IL
01.2017 - 08.2020
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Applied performance data to evaluate and improve operations, target current business conditions, and forecast needs.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Recruited, interviewed, and hired staff members who brought talent, enthusiasm, and experience to a skilled team of sales leads and associates.
- Led and trained team on merchandising standards and expectations.
Sales Associate
Gap
Peoria, IL
05.2012 - 12.2018
- Engaged with customers to effectively build rapport and lasting relationships.
- Assisted customers and recommended specific products and specials, aligning with individual needs, requirements, and specifications.
- Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Maintained organized, presentable merchandise to drive continuous sales.
- Assisted with all floor sets and remodels.
- Assisted training new visual team members.
Disney Professional Internship Program
Anaheim, California
01.2016 - 12.2016
- Assisted in the creation of planograms utilized throughout the parks and resorts.
- Led teams throughout the parks and resorts creating new product displays for new product launches.
- Assisted in the storage of props and displays created for the resorts and parks.
- Communicated with vendors to research and price fixtures for floorsets.
Disney College Program
Orlando, Florida
01.2014 - 05.2014
- Assisted guests with directions of the park.
- Assisted in the opening and closing of my designated land in Animal Kingdom.
- Worked photos, games, carts, and gift shops within Animal Kingdom.
- Assisted guests with any answers they may have about the park, Disney World, or products.
Timeline
Personal Banker
PNC Bank
06.2025 - Current
Patient Care Technician
OSF Hospital
02.2023 - 03.2025
Store Manager
Hallmark Gold Crown
10.2020 - 02.2023
Store Manager
Tailored Brands Inc.
01.2017 - 08.2020
Disney Professional Internship Program
01.2016 - 12.2016
Disney College Program
01.2014 - 05.2014
Sales Associate
Gap
05.2012 - 12.2018