Reliable front desk professional with strong customer service skills. Dedicated to ensuring guest satisfaction and safety in high-pressure environments.
Overview
5
5
years of professional experience
Work History
Front Desk
YMCA of Greater Dayton
12.2025 - Current
Answer any questions guests may have about upcoming programs or our facility
Answer phone calls
Help guests purchase new memberships, sign guest up for programs, and address any fees that guests may have
Perform aquatic quick checks for the lifeguard and also, help supervise the building
Assistant Pool Manager
YMCA of Greater Dayton
05.2025 - 08.2025
In charge of opening and closing the pool, turning on and off the water slide, checking PH and chlorine levels, and temp
Made sure that the pool was cleaned and no trips or hazards
Checked people in and if there was a problem/concern from a patron, I had to address the concern and report it
counted money and log it into the system
Made sure the lifeguards were safe by providing water and doing round checks
Lifeguard
YMCA of Greater Dayton
05.2023 - 08.2025
Ensured safety of the pool by scanning and monitoring the pool facility.
CPR certified
Conducted regular inspections of facilities and equipment
Checked chlorine and temp levels of the pool and maintained cleanliness of the facility.
Cook
Fort Loramie Brewing Company
02.2021 - 08.2024
Prepared and executed menu items according to established recipes and quality standards.
Collaborated with team members to ensure timely service during peak hours.
Maintained cleanliness and organization of kitchen equipment and workstations by wiping down work stations and doing dishes.