Lauren Munoz
Hacienda Heights,CA
Summary
Result-driven college student who has a natural drive to complete tasks in a thorough, efficient and beyond satisfactory manner. Hardworking with a emphasis in organization and task completion. Experience in teamwork and leadership, but also always willing to be taught, use given feedback and allow someone else to step into leadership. My ability to foresee future issues and suggest or implement immediate changes to prevent said issues from arising is a personal skill I am very confident in.
Overview
9
9
years of professional experience
Work History
Team Member
Chick-fil-A
City Of Industry, CA
07.2021 - Current
- Provided customer service support to ensure satisfaction.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Operated cash registers to process payments from customers.
- Maintained a clean and organized work area throughout shift.
- Collaborated with team members to maximize productivity and efficiency.
- Adhered to safety guidelines while operating machinery or stocking shelves.
Secretarial Assistant
Pacific Lighting & Standards Company
Lynwood, CA
05.2015 - 08.2019
- Filed and retrieved corporate documents, records, and reports.
- Answered phones and routed calls to appropriate personnel.
- Received visitors at front desk by greeting, welcoming, directing them appropriately.
- Performed data entry tasks using Word Processing software packages such as Microsoft Word and Excel.
- Scanned documents into digital format for easy access and retrieval from archives.
Education
GED -
East Los Angeles College
Monterey Park, CAAssociate of Science - Biology
Mt San Antonio College
Walnut, CASkills
- Customer Service
- Cleaning
- Workplace Safety
- Cash Handling
- Complaint Resolution
- Heavy Lifting
- Goal Setting and Achievement
- Following Instructions
- Problem-Solving
- Positive Attitude
Timeline
Team Member
Chick-fil-A
07.2021 - Current
Secretarial Assistant
Pacific Lighting & Standards Company
05.2015 - 08.2019
GED -
East Los Angeles College
Associate of Science - Biology
Mt San Antonio College