Lauren Murphy

Nationally recognized animal massage therapist. I utilize specific strokes to enhance animal well-being. I also use high quality essential oils and redlight therapy. I established and built this company as its founder. Expecting continuous improvement.

• Maintained detailed documentation of client progress, communicating updates regularly to supervisory staff and relevant stakeholders.
• Reduced challenging behaviors by conducting functional behavior assessments and developing appropriate interventions.
• Developed rapport with clients by utilizing empathy and active listening skills, creating a supportive therapeutic environment conducive to learning.
• Responded effectively to crisis situations and aggressive behaviors, skillfully mitigating conflicts with proven strategies.

• Answered phones to respond to customer questions, provide information and schedule appointments.
• Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
• Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
• Educated patients on chiropractic care benefits, resulting in increased referrals and new client acquisition.

• Enhanced patient experience through compassionate care and communication during blood draw procedures.
• Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
• Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.