Lauren Nakashima
Pacific Flight Academy
Honolulu
1
Certification
1
year of professional experience
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Work History
Cargo Pilot
9 Months- Communicated clearly with maintenance and ground crews to coordinate departures.
- Monitored weather, fuel, and route conditions to support safe flight planning.
- Conducted preflight inspections and verified aircraft readiness for scheduled cargo operations.
- Adapted quickly to changing island weather and airport conditions during flight operations.
- Assisted with cargo handling coordination to ensure timely aircraft turnaround.
- Maintained accurate flight logs for recordkeeping purposes and regulatory compliance.
Customer Service Representative
9 Months- Answered inbound calls, resolved inquiries, and provided accurate schedule and rate information.
- Verified shipment details, documentation, and payment information for service accuracy.
- Assisted customers with baggage, cargo, and travel requirements following company procedures.
- Communicated flight delays, availability changes, and service updates to customers promptly.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Certified Flight Instructor
9 Months- Conducted preflight briefings, aircraft inspections, and risk assessments before each training sortie.
- Evaluated student performance, identified deficiencies, and adjusted lesson plans to improve proficiency.
- Coached student pilots through maneuvers and emergency procedures
- Coordinated aircraft availability and lesson scheduling to support efficient training operations.
- Improved student confidence and performance with thorough pre-flight briefings and post-flight debriefings, addressing specific areas for improvement.
- Enhanced student pilot skills by implementing personalized training plans and progress tracking.
Education
Bachelor of Arts - Studio Arts
- Awarded BFA Senior Exhibition Discipline Award
Associate of Applied Science - Aviation, Fixed-Wing
- Women in Aviation (WAI) Chapter Member
- The Ninety-Nines Member
Skills
Flight planning and navigation
Pre-flight checks
Takeoff and landing techniques
Weather assessment
Cargo handling coordination
Crew resource management
Task prioritization
Documentation skills
Stress management
Certification
- Student Pilot certificate
- Private Pilot License
- Commercial Pilot License
- Certified Flight Instructor
Timeline
Cargo Pilot
Kamaka Air
01.2026 - CurrentRead More
Customer Service Representative
Kamaka Air
01.2026 - CurrentRead More
Certified Flight Instructor
Pacific Flight Academy
01.2026 - CurrentRead More
Southern Utah University
Bachelor of Arts from Studio Arts
Read More
Southern Utah University
Associate of Applied Science from Aviation, Fixed-Wing
Read More